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11-25-2020 10:30 PM
Thank you for this. Yes it's my first order and they hit my bank account with a hold but almost going on 24 hrs with nothing. Other than seeing a pending charge on my bank account I still have nothing showing up in order status.
11-25-2020 11:00 PM - edited 11-25-2020 11:06 PM
Update from a live chat session. Basically they are having issues with first time users.
..which is odd. I have to wait for the pending charge to drop off my account then call CS to reorder everything.
This morning when I did live chat they could see the easy pay charge etc told me to be patient. I feel like I could go back to live chat get someone else who will tell me something different.
11-26-2020 02:53 AM
Final update...sent an email to the one provided. Got a response that the order didn't go through and would need to reorder. So I done that and got a confirmation email. Then 1 am cst I get another confirmation email from the order that didn't go through. Long story short....I'm out. They now have a hold on my account for couple hundred which I know I get back but still. I've cancelled both orders and walking away from this zoo.
To those that responded and offered me help ty very much. Have a happy Thanksgiving and holidays.
11-26-2020 12:12 PM
Don't believe it when they say no interest or fees. That is only if you pay in full before another billing cycle begins. Synchrony Bank 24.99% interest per month.
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