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Occasional Visitor
Posts: 1
Registered: ‎10-18-2018
I have been trying ro pay a BIG balance of 10.00 for 2 months. No One has helped even after 5 phone calls. They all said it will be taken care of. Is any one there to work there?
Honored Contributor
Posts: 36,748
Registered: ‎08-19-2010

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Respected Contributor
Posts: 2,788
Registered: ‎06-06-2012

@CarolG001 have you tried doing it yourself? It is very easy to do. You can access your account online and pay off your easy pays.

Honored Contributor
Posts: 40,937
Registered: ‎08-23-2010

@CarolG001 wrote:
I have been trying ro pay a BIG balance of 10.00 for 2 months. No One has helped even after 5 phone calls. They all said it will be taken care of. Is any one there to work there?

 

@CarolG001 

 

What???   Honestly, I don't understand the problem. 

 

Perhaps the people didn't understand you, either.  Just pay it off or let it deduct on the scheduled date.  Easy-peasy.