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Valued Contributor
Posts: 611
Registered: ‎09-03-2013

If you bought items on EBAY and they have your payment info they will automatically put in the order if you win an item.

 

They did that to me on a ring I bid on and was the only bidder.  At the close of the bidding time they used my payment info and charged me.  I tried to cancel the order within 3 hours and they did contact the seller but the seller refused to cancel.

 

I thought you had 3 days to cancel on an order.  Has this happened to anyone else?

Respected Contributor
Posts: 4,038
Registered: ‎03-09-2010

I believe the three day law applies to door to door salespeople. 

Honored Contributor
Posts: 38,221
Registered: ‎05-22-2016

As far as I know there is no time frame established by eBay. It's up to the seller if they will cancel the order or not. If the buyer doesn't pay for an item after 4 days then the order cancels itself but then the seller can launch a case against you and you could possibly be compromising your rights to use eBay in the future.

Honored Contributor
Posts: 16,946
Registered: ‎03-11-2010

Re: EBAY beware

[ Edited ]

@peggyoh wrote:

If you bought items on EBAY and they have your payment info they will automatically put in the order if you win an item.

 

They did that to me on a ring I bid on and was the only bidder.  At the close of the bidding time they used my payment info and charged me.  I tried to cancel the order within 3 hours and they did contact the seller but the seller refused to cancel.

 

I thought you had 3 days to cancel on an order.  Has this happened to anyone else?


you placed a bid and were the winner, of course, the seller charged you

 

you could try to cancel the order thru the process obvi I can't link the page you should be able to find it 

 

 

as a seller I will always cancel if they request as I don't want to deal with nonsense on the back end 

 

 

 

Honored Contributor
Posts: 9,289
Registered: ‎03-10-2010

I know Ebay changed if you make an offer you at that point have to have your payment set up so if the seller accepts it, you will automatically be charged.  Sounds like they did the same thing with making a bid.  I guess it helps to avoid people not paying. 

Respected Contributor
Posts: 4,748
Registered: ‎06-04-2012
  1. @peggyoh 

If you placed a bid why would you expect not to have to pay for the item?

Esteemed Contributor
Posts: 7,533
Registered: ‎09-22-2017

Re: EBAY beware

[ Edited ]

Yes, this is how winning an auction works. If you choose to have it set up

this way.

 

My son bids on racing cards and if an auction goes off over night first thing

in the morning he checks to see if he won it and if so he is automatically

charged.

Super Contributor
Posts: 429
Registered: ‎11-09-2023

This new policy isn't standard for all auctions, I think the seller has to opt-in. When you bid you have to select your payment infomation, but if you win the auction you have one hour after it ends to change the payment method (changing the card, applying a gift card, etc.).

Honored Contributor
Posts: 24,255
Registered: ‎10-03-2011

Re: EBAY beware

[ Edited ]

eBay did nothing wrong.  You placed a bid, you supplied your payment info at some point, you had the highest bid, you got charged.  That's how it works.  If you weren't certain about the ring, you either shouldn't have bid in the first place or you should have retracted your bid before the listing auction closed.  

You can try messaging the seller, to ask them to cancel the sale and refund your payment.  If they do, that would be a kindness on their part.  Technically they are not obligated to because your bid and supply of payment info is your agreement to accept the charge.  

Honored Contributor
Posts: 11,501
Registered: ‎03-10-2010

Suppose you make an offer on an item, get no response from the seller, accepted, declined, or counter offer, so you make an offer on an identical item from a different seller that is accepted. Then find that the first seller had accepted and you are automatically charged for both.

My question: is a seller required to notify a buyer that their offer was accepted?