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Esteemed Contributor
Posts: 5,202
Registered: ‎03-10-2010

Do you have hot mail and are having trouble viewing

I can't access it today. The circle goes round and round and doesn't connect. MSN comes on and asks for a password which I don't have but they know  my name. I am not computer savy and am lost. Any help would be appreciated. This is a laptop if it makes a difference.

Honored Contributor
Posts: 8,235
Registered: ‎03-09-2010

Re: Do you have hot mail and are having trouble viewing

I just tried before I wrote this post, no problems here!

Trusted Contributor
Posts: 1,377
Registered: ‎05-02-2015

Re: Do you have hot mail and are having trouble viewing


@halfpint wrote:

I can't access it today. The circle goes round and round and doesn't connect. MSN comes on and asks for a password which I don't have but they know  my name. I am not computer savy and am lost. Any help would be appreciated. This is a laptop if it makes a difference.


_________________________

 

@halfpint1, I tried mine as well, and there wasn't a problem.  Maybe re-boot your computer and try again?

 

Are you saying that you never had a password or that you forgot what it is? All accounts have a password attached to them.

 

If you forgot your password, you can retrieve it by entering your user name and clicking on the Can't access your account? link.

I Discovered That I Can Be Myself Without the Sky Falling In
Honored Contributor
Posts: 23,775
Registered: ‎03-13-2010

Re: Do you have hot mail and are having trouble viewing


@Adelina wrote:

@halfpint wrote:

I can't access it today. The circle goes round and round and doesn't connect. MSN comes on and asks for a password which I don't have but they know  my name. I am not computer savy and am lost. Any help would be appreciated. This is a laptop if it makes a difference.


_________________________

 

@halfpint1, I tried mine as well, and there wasn't a problem.  Maybe re-boot your computer and try again?

 

Are you saying that you never had a password or that you forgot what it is? All accounts have a password attached to them.

 

If you forgot your password, you can retrieve it by entering your user name and clicking on the Can't access your account? link.


Happens with Outlook, too.   Just X it out, and reopen.

♥Surface of the Sun♥
Esteemed Contributor
Posts: 5,202
Registered: ‎03-10-2010

Re: Do you have hot mail and are having trouble viewing

My son came over and fixed it. What I read msn is having problems. He said we never had an account at msn.

Valued Contributor
Posts: 837
Registered: ‎03-22-2014

Re: Do you have hot mail and are having trouble viewing

Hotmail IS MSN.  I think they both had problems this week.