Disappointed in shipping - Page 3

CalminHeart · ‎03-09-2010

Q uses parcel post for a lot of products. It's the slowest and lowest priority mail and can sit if a post office can't get to it.

Parcel post often requires a non-USPS shipper to move mail from place to place - and they aren't going to do it unless it's profitable. This is also why some things travel all over before getting to the customer.

It won't be long until we hear how Q ruined someone's holiday because something didn't arrive on time. Given Q's shipping track record and no matter what Q says, it's one's own fault if they wait until after Thanksgiving to order.

PINKdogWOOD · ‎05-13-2010

Here's my latest snafu with 3 items in one bag - been waiting and waiting, finally it shipped. Delivery this day, then this day, then this day. The latest was supposed to be delivered to me on Sunday Oct 15.

Sunday's emailmade it sound like I made arrangements with USPS to pick up this package FROM me as if it's now a return. The post indicated "it's ready at My address. USPS attempted to be at my address, no one home and LEFT ME a post-it to such. Well this never happened.

Can't return if I never received it. Where the heck is my package?????????

This morning I entered the USPS shipping tracker and now appears at least the UPS dropped it off at USPS in the area. Maybe just MAYBE I'll actually get thhis bag delivered TO ME.

They (QVC)/UPS/USPS give us tracking numbers to follow our deliveries however this info is only accurate if they scan the goods properly each and every time a new destination scans it (1) and scans the goods properly. Tracking means nothing if it isn't accurate.

Case in point - a package I finally received on Friday had stickers all over it. Where had it been, who had it, who touched it - I do not know. I got tired of reading all of the stickers plastered all aver the bag.

PINKdogWOOD · ‎05-13-2010

I don't think it matters what we buy. QVC's s/h is terrible I think. They post on our account when the good(s) are shipped and post an arbitrary delivery date. It's a cr*p shoot. HSN takes even longer to get my goods or processing my returns - takes forever!

Amazon goods I can count on all the time with every item I order. I am a prime member well worth what this costs me annually. It's free s/h to me and from me on the RARE occasion I may have a return. They tell me one, two or three days to get here. Heck, every once in a while I'll get the goods THE SAME DAY just hours after I place my order. Do I order a lot from amazon? I do for all sorts of things. They NEVER lose (my) packages, never a problem.

RespectLife · ‎02-27-2012

@rvmom wrote:
One order that contained barefoot dreams item and a Bose item.
I also live in the northeast and have received items from California
from vendors that took 5 days. I feel this is a qvc issue.

@rvmom

BOTH ship directly from the vendor, NOT QVC.

It is their issue.

RespectLife · ‎02-27-2012

@nada54 wrote:
I have the same problem. Not with everything but some things. I ordered the Cheerful giver candles that were a big deal on Oct.07 they still have not shipped out yet, the EDD was the 14th. I did write to the Social Team and today I got a phone call saying they would ship out on the 17th.

@nada54

They also ship directly from Cheerful so delivery would be longer.

songbird · ‎03-21-2010

It's been about the same. Sometimes over 10 days. I'll tell you which is worst (right now) ShopHQ. I ordered 18K last month. I purchased several items, It came in dribbles and drabs. I finally got the item (a ring) yesterday. I don't remember it as bad as it has lately. One reason is that instead of UPS, they use DHL E-Commerce. That shipping is as slow as molasses. Then they switch to USPS and it goes to sleep again. One of my items sat in mly local post office for 3 days before it got moving to be delivered. It gotten worse because of USPS. It moves alright, but just sits there at the local post office.

taquito · ‎03-14-2010

I like and order from QVC, but it can be slow sometimes. I'm waiting for an order (clothing) that I placed the 9th and given the date of the 19th for delivery. So ten days. They shipped within 2-3 days, but ten to reach me. But they don't charge as much for shipping as a lot of other places, and I take that into account.

And Amazon prime charges up front before we even purchase. It's over $100 for a year now, isn't it? And I don't get my Amazon orders next day any more. It's usually 2-4 days, which is good, but you have to order a lot to make up for the amount you paid up front.

But when I order anything LocknLock from QVC, it gets to me fast! 2-4 days. I don't know why.

Marsha2003 · ‎03-12-2010

It's interesting that you are experiencing slower QVC shipping because I have had the opposite experience. In the past, it would be a few days or longerbefore an item from QVC would even ship. Now, my orders seem to ship within two days so I receive them much faster. Also, I pay $20 a year to upgrade any UPS packages from switching over to USPS. I think it's well worth it for faster delivery and less chance of damage or loss.

homedecor1 · ‎03-09-2010

@rvmom

My orders are shipped promptly as a matter of fact I ordered Saturday expected delivery from UPS is Thursday per UPS confirmation.

Perhaps your item is coming from vendor vs warehouse.

I always allow 10 days for delivery. Then again, nothing I order is needed fast.

RespectLife · ‎02-27-2012

@Marsha2003 wrote:
It's interesting that you are experiencing slower QVC shipping because I have had the opposite experience. In the past, it would be a few days or longerbefore an item from QVC would even ship. Now, my orders seem to ship within two days so I receive them much faster. Also, I pay $20 a year to upgrade any UPS packages from switching over to USPS. I think it's well worth it for faster delivery and less chance of damage or loss.

Interesting, @Marsha2003

UPS transfer to USPS adds another 2-3 days to my delivery.

But I guess I am not in a hurry either.