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10-18-2022 11:38 PM
"With your Q card". Not every customer has or even wants a Q card. I won't be shopping.
10-19-2022 08:49 AM
I've been a QVC viewer/shopper for 20+ years. In the past year I purchased exactly 8 items from them including one where I had a $15 off $50 coupon. I do most of my shopping at HSN, Macy's and Blair where I have found better products and prices. Wouldn't miss QVC at all anymore.
10-19-2022 09:34 AM
I don't have--or want--a Q card. I don't buy many TSV's, especially in the last couple of years. They're usually boring or just not a real value. So free shipping on TSV's til the end of October is of no real use to me.
Lately I've been exploring some of the catalogs I get, and comparing prices with QVC. When I need to replace some things, mostly clothing, I'll be ordering from other companies!
10-19-2022 09:43 AM
I can't believe how ancient and archaic their executive decision making is.
Macy's has an exceptional frequent shopper, loyalty rewards program.
I have one at J Crew
Brooks Brothers
Abercrombie
Free Shipping, discounts, sales, redeemable rewards.
How does Qurate not see what competition is doing?
10-19-2022 09:49 AM - edited 10-19-2022 09:50 AM
You make a good point about not NEEDING anything from QVC....
And that's the rub.
They offend the long time customers who are STILL buying stuff they don't "need" but want, who are willing to spend discretionary dollars on "stuff".
Doesn't seem too bright.
And the perk for existing customer?
You have to use a Q Card, for free shipping on TSV's thru the end of this month ( about 12 more days) while the NEW customer gets 15 free ships thru end of Jan.2023.
O well.
I checked the Program Gude and I dont' see anything I want in the TSV's.
And isn't the Q card a store credit card with 50% interest on balances or somesuch (Exagerating, but I pay mine off each month and don't want ANY more cards....)
Boring Gimmick from the Retail Gimmick Experts.
Where is that new Chief People Officer* when you need her?
New broom needs to sweep clean the people who are making these shower decisions before one day we turn on QVC and the screen is black.
* Linca Aiello....new HR person with weird gimmicky sounding job title. You can Google her.
10-19-2022 09:56 AM
The Chief People Officer may have been hired to right this sinking ship by cost cutting.
If they are primarily a retailer, as many posters like to proclaim, there is so much in unnecessary expense: studios, hosts.....
10-19-2022 10:28 AM
And another thing we forget....waht they pay to be on Direct TV, DISH , satellite and cable providers....contracts that sometimes they can't renegotiate to a lower price...
Of course they COULD ditch the duplicate channels ....we dont' need three or more QVC and HSN channels...do we?
10-19-2022 01:41 PM
I wish I would have known that. I ordered the TSV this morning and didn't use my qcard and of course I can't cancel it now even though it's only been two hours. Bummed1
10-19-2022 04:22 PM - edited 10-19-2022 04:39 PM
@Toots711 I don't have a Q card (nor do I want one) and I do not use EZ-pay. So, sadly, that offer does nothing for me. However, in the past 2 years I have only ordered 12 items from QVC and had to return 3. I used to order quite a lot, but since I can usually purchase the same items elsewhere for either the same price & no shipping fees or even at better prices with no shipping fees, I haven't been doing that much shopping with QVC.
10-19-2022 06:04 PM
@Boz Hi. New shoppers do get free shipping until the end of Jan with up to 15 purchases. Free shipping for TSVs are for everyone until the end of Oct.
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