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Honored Contributor
Posts: 9,133
Registered: ‎12-12-2010

"With your Q card". Not every customer has or even wants a Q card.  I won't be shopping.

Time is just a drop in the bucket compared to eternity. It isn’t how long you live that matters; it is how well you are prepared to die. ~~Colonel Robert B. Thieme, Jr.
Honored Contributor
Posts: 11,381
Registered: ‎02-07-2011

I've been a QVC viewer/shopper for 20+ years.  In the past year I purchased exactly 8 items from them including one where I had a $15 off $50 coupon.  I do most of my shopping at HSN, Macy's and Blair where I have found better products and prices.  Wouldn't miss QVC at all anymore.  

Esteemed Contributor
Posts: 5,528
Registered: ‎04-05-2010

I don't have--or want--a Q card. I don't buy many TSV's, especially in the last couple of years. They're usually boring or just not a real value. So free shipping on TSV's til the end of October is of no real use to me.

 

Lately I've been exploring some of the catalogs I get, and comparing prices with QVC. When I need to replace some things, mostly clothing, I'll be ordering from other companies!

Esteemed Contributor
Posts: 7,097
Registered: ‎09-05-2014

I can't believe how ancient and archaic their executive decision making is.

 

Macy's has an exceptional frequent shopper, loyalty rewards program.

 

I have one at J Crew

 

Brooks Brothers 

 

Abercrombie

 

Free Shipping, discounts, sales, redeemable rewards.

 

How does Qurate not see what competition is doing?

Respected Contributor
Posts: 3,339
Registered: ‎03-13-2010

Re: Did I dream this?

[ Edited ]

@Coastalcarolina 

 

You make a good point about not NEEDING anything from QVC....

 

 

And that's the rub.

 

They offend the long time customers who are STILL buying stuff they don't "need" but want, who are willing to spend discretionary dollars on "stuff".

 

Doesn't seem too bright.

 

And the perk for existing customer?

 

You have to use a Q Card, for  free shipping on TSV's thru the end of this month ( about 12 more days) while the NEW customer gets 15 free ships thru end of Jan.2023.

 

O well. 

 

I checked the Program Gude and I dont' see anything I want in the TSV's.

 

And isn't the Q card a store credit card with 50% interest on balances or somesuch (Exagerating, but I pay mine off each month and don't want ANY more cards....)

 

 Boring Gimmick from the Retail Gimmick Experts.

 

 

Where is that new Chief People Officer* when you need her?

 

New broom needs to sweep clean the people who are making these shower decisions before one day we turn on QVC and the screen is black.

 

 

* Linca Aiello....new HR person with weird gimmicky sounding job title. You can Google her.

Esteemed Contributor
Posts: 7,097
Registered: ‎09-05-2014

The Chief People Officer may have been hired to right this sinking ship by cost cutting.

 

If they are primarily a retailer, as many posters like to proclaim, there is so much in unnecessary expense:  studios, hosts.....

Respected Contributor
Posts: 3,339
Registered: ‎03-13-2010

@Johnnyeager 

 

And another thing we forget....waht they pay to be on Direct TV, DISH , satellite and cable providers....contracts that sometimes they can't renegotiate to a lower price...

 

Of course they COULD ditch the duplicate channels ....we dont' need three or more QVC and HSN channels...do we?

Regular Contributor
Posts: 205
Registered: ‎05-27-2010

I wish I would have known that.  I ordered the TSV this morning and didn't use my qcard and of course I can't cancel it now even though it's only been two hours.  Bummed1

Honored Contributor
Posts: 8,421
Registered: ‎03-09-2010

Re: Did I dream this?

[ Edited ]

@Toots711   I don't have a Q card (nor do I want one) and I do not use EZ-pay.   So, sadly, that offer does nothing for me.   However, in the past 2 years I have only ordered 12 items from QVC and had to return 3.  I used to order quite a lot, but since I can usually purchase the same items elsewhere for either the same price & no shipping fees or even at better prices with no shipping fees, I haven't been doing that much shopping with QVC.  

Trusted Contributor
Posts: 1,368
Registered: ‎09-07-2014

@Boz   Hi. New shoppers do get free shipping until the end of Jan with up to 15 purchases. Free shipping for TSVs are for everyone until the end of Oct.