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Honored Contributor
Posts: 38,231
Registered: ‎03-09-2010

Re: DOES ANYONE KNOW HOW TO SPEAK TO A PERSON IN EBAY CUSTOMER SERVICE?


@rockygems123 wrote:

@mousiegirl wrote:

I have tried their so-called help and contact, and I cannot get through to anyone.  If you want to chat, you have to pay $1, forget that!


@mousiegirl 

 

Is that what happens when you call?  They ask for payment and how do they do that, with a credit card?


 

@rockygems123   there is no working ebay phone number now.

Honored Contributor
Posts: 38,231
Registered: ‎03-09-2010

Re: DOES ANYONE KNOW HOW TO SPEAK TO A PERSON IN EBAY CUSTOMER SERVICE?


@Foxxee wrote:

@mousiegirl 

 

Are you having a problem with a seller?

 

If so, go to ebay's Resolution Center here.  They give options on what to do.  

 

Resolution Center - eBay


 

@Foxxee   It doesn't work because my issue is not listed in their dumb list.  I have tried everything, that's why I came here. thought there might be a way to reach ebay that I don't know about.

Honored Contributor
Posts: 39,862
Registered: ‎08-23-2010

Re: DOES ANYONE KNOW HOW TO SPEAK TO A PERSON IN EBAY CUSTOMER SERVICE?


@mousiegirl wrote:

@Foxxee wrote:

@mousiegirl 

 

Are you having a problem with a seller?

 

If so, go to ebay's Resolution Center here.  They give options on what to do.  

 

Resolution Center - eBay


 

@Foxxee   It doesn't work because my issue is not listed in their dumb list.  I have tried everything, that's why I came here. thought there might be a way to reach ebay that I don't know about.


 

@mousiegirl 

 

I also need to call and speak to a Cust Serv Rep at Ebay, so I'm hoping someone has a good phone number. 

 

 It really shouldn't be so hard to talk to a HUMAN!

Esteemed Contributor
Posts: 7,363
Registered: ‎02-22-2015

Re: DOES ANYONE KNOW HOW TO SPEAK TO A PERSON IN EBAY CUSTOMER SERVICE?

If it's a problem with a seller, contact them through their own site.

If it's a problem with not receiving an item you've paid for, go to PayPal and file a complaint.

Money screams; wealth whispers.
Honored Contributor
Posts: 34,586
Registered: ‎03-09-2010

Re: DOES ANYONE KNOW HOW TO SPEAK TO A PERSON IN EBAY CUSTOMER SERVICE?

@mousiegirl 

 

@''It has been probably 6 months since I have called their 800# ...I guess things there have changed?

 

I don't remember having ever had a problem with it.

'I usually left a request to have them call me back...do they still allow this feature?

~Have a Kind Heart, Fierce Mind, Brave Spirit~
Honored Contributor
Posts: 38,231
Registered: ‎03-09-2010

Re: DOES ANYONE KNOW HOW TO SPEAK TO A PERSON IN EBAY CUSTOMER SERVICE?


@LTT1 wrote:

@mousiegirl 

 

@''It has been probably 6 months since I have called their 800# ...I guess things there have changed?

 

I don't remember having ever had a problem with it.

'I usually left a request to have them call me back...do they still allow this feature?


 

 

@LTT1   This problem seems to have begun with covid, as I never had a problem calling and speaking to someone, but that is no longer available, no phone numbers work.  I am fed up with ebay, so am done as it is no longer user friendly in my opinion.

Honored Contributor
Posts: 34,586
Registered: ‎03-09-2010

Re: DOES ANYONE KNOW HOW TO SPEAK TO A PERSON IN EBAY CUSTOMER SERVICE?

@mousiegirl

I certainly don’t blame you and I will think twice now before taking a chance.
Not good.
~Have a Kind Heart, Fierce Mind, Brave Spirit~
Trusted Contributor
Posts: 1,584
Registered: ‎07-31-2011

Re: DOES ANYONE KNOW HOW TO SPEAK TO A PERSON IN EBAY CUSTOMER SERVICE?

Sorry, i. Cant remember what i sent, but it does look like there is no email address anymore. I just googled back then, and one popped up. I think it was just customerservice@ebay.com.