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08-20-2023 09:46 PM
Wells Fargo Bank is famous for and got in big trouble for opening phantom credit card accounts for their existing customers.
08-20-2023 10:08 PM
my 82 year old mother placed an online order with FRONTGATE.
she says they opened a credit card in her name.
she found out because she said she never got a bill and all of a sudden she got a second bill with a past due notice and a late fee.
i told her they cannot open an account without you giving them some of your personal information to open that account.
she insists they did it without her knowledge, without her giving them her personal information, and without her having click on anything that would have gotten her that credit card.
i gave up trying to get her to understand......
08-20-2023 10:42 PM
@Kachina624 wrote:Wells Fargo Bank is famous for and got in big trouble for opening phantom credit card accounts for their existing customers.
@Kachina624 Happened to my mother (different bank, tho). I had a heck of a time getting rid of that card. Told the bank to come to the house and see for themselves there was no way an elderly invalid with dementia could have opened that card.... di
08-21-2023 05:26 AM
You asked the wrong question in the wrong place. Get down to your bamk NOW and talk to a manager, not a teller. The bank will have to track down how and why the card was issued without your prior knowledge. I believe there are federal and state laws that protect against this.
08-21-2023 09:00 AM
Call the bank....
08-21-2023 10:30 AM - edited 08-21-2023 10:51 AM
Yesterday I received an email from Chase saying there was activity on a dormant account ,I have only one account with them for many many years , and it is very active .I saw on email said to click here to make sure everything was correct got the feeling it was phishing so of course I didn't click on it but did forward the email directly to phishing @Chase. I did notice they did not have any Customer service phone number to call which seemed strange to me,but everything else looked like it was from Chase.
Guess we all have to be so aware of what is going on with scammers out there trying to get our information.
08-21-2023 11:32 AM
@Mimi NY - You're right - it was a phishing email. Good for you not clicking on anything.
Yes, the scumbag scammers are always on the lookout for vulnerable people.
08-21-2023 02:02 PM
@Kachina624 wrote:Wells Fargo Bank is famous for and got in big trouble for opening phantom credit card accounts for their existing customers.
We were at a different bank just this morning and heard that BofA just got caught doing the same thing.
08-21-2023 02:49 PM
Perhaps someone applied in your name and was hoping to intervene your mail before you. This was a common scheme during Covid to receive unemployment debit cards.
08-21-2023 05:22 PM
We have a credit freeze with all three credit agencies so that will never happen to us. We do need to temporarily lift it if getting a new card or appyling for a loan. Neither of those happen very often, so it is a great safeguard!
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