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Trusted Contributor
Posts: 1,884
Registered: ‎11-25-2014

I need help. I returned an item to Amazon in late December and I received a refund immediately and tracking. It sill reads return in process. I received an email reading my refund would be rescinded if they don't receive item by the 15th.

I have searched on their site and found a number to contact-and lost it.

Do any members here have a number to contact Amazon?

Thank you.

Esteemed Contributor
Posts: 7,725
Registered: ‎08-19-2014

Re: Contact phone number

[ Edited ]

@Alsace Gal wrote:

I need help. I returned an item to Amazon in late December and I received a refund immediately and tracking. It sill reads return in process. I received an email reading my refund would be rescinded if they don't receive item by the 15th.

I have searched on their site and found a number to contact-and lost it.

Do any members here have a number to contact Amazon?

Thank you.


@Alsace Gal  I'm not sure I can post it without getting into trouble. Google Amazon Customer Service & the # will pop up.

Trusted Contributor
Posts: 1,884
Registered: ‎11-25-2014

@NicksmomESQ 

 

Thank you so much! I googled and found it.

Honored Contributor
Posts: 43,223
Registered: ‎03-09-2010

you can also generally do a live chat with them to take care of the situation. i have had to do that several times in 2023.

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"The world is a dangerous place, not because of those who do evil, but because of those who look on and do nothing." - Albert Einstein
Honored Contributor
Posts: 11,113
Registered: ‎03-21-2010

You can find it in google.  I've used it before.  What I like about Amazon is their customer service.  Excellent.  

Respected Contributor
Posts: 4,482
Registered: ‎05-30-2010

Google

Esteemed Contributor
Posts: 6,431
Registered: ‎07-10-2011
@Alsace Gal, do you have the receipt?
Trusted Contributor
Posts: 1,884
Registered: ‎11-25-2014

@Sage04 

 

Yes, I do.

Esteemed Contributor
Posts: 7,244
Registered: ‎03-11-2010

Google it.  "phone number for Amazon."  I use it when I need help and do I get fantastic service and kind help.  Never a problem.  And I might add returning a product, easy easy easy by stopping in  one of the local stores mentioned certifified by Amazon. So far as a Prime Member no fees to do that return.  

Esteemed Contributor
Posts: 6,431
Registered: ‎07-10-2011
@Alsace Gal, fantastic. Please let us know the outcome.