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Frequent Contributor
Donna2019
Posts: 76
Registered: ‎08-10-2021

Confirmation Email

‎10-10-2023 12:08 PM

Ordered from HSN and did not receive a confirmation email, has anyone else experienced this?

I chatted with their CS and was told she would send it and I should receive the confirmation in 2 hours (that was yesterday) and still nothing. 

Are they no longer sending these out anymore?

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Honored Contributor
kaydee50
Posts: 11,376
Registered: ‎02-07-2011

Re: Confirmation Email

[ Edited ]

‎10-10-2023 12:13 PM - edited ‎10-10-2023 12:13 PM

I get them.  Check your "order status."  Do they have your correct email address?  Did you check  your "spam" folder?

 

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Respected Contributor
Spacrazy
Posts: 3,957
Registered: ‎12-14-2018

Re: Confirmation Email

‎10-10-2023 01:43 PM

@Donna2019  I still get email confirmation from HSN. If I ever question if an order is received and I've no confirmation ~ I hit up my bank account and I for sure know it's in the works. Good luck.

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Honored Contributor
RespectLife
Posts: 16,466
Registered: ‎02-27-2012

Re: Confirmation Email

‎10-10-2023 03:22 PM

@Donna2019 

 

I seldom order from HSN but have received an email confirmation each time.

 

However, it happens quite often w/ QVC.  I get the confirmation statement after placing the order.

 

But NO email and it isn't in my Order Status.

 

1-2 days later, it shows.

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