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New Member
Posts: 1
Registered: ‎12-07-2015

I logged into my account and clicked order status it was working fine earlier but now it keeps telling it cant load that page try back later.  Whats up with that makes no sense to me would be nice to be able to check my order status.

Honored Contributor
Posts: 42,395
Registered: ‎03-09-2010

just checked....it is down for me also.

 

We're sorry, the system could not process your request as the service is unavailable. Please try again later, or contact Customer Service at 1-888-345-5788 for more information.

 

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"The world is a dangerous place, not because of those who do evil, but because of those who look on and do nothing." - Albert Einstein
Respected Contributor
Posts: 4,028
Registered: ‎03-19-2010

Give it another try later.  Sometimes sites get overloaded or just act plain wonky.  

 

For example, yesterday I tried to renew my drivers' license on our DMV government website.  It kept opening the same page and won't let me proceed.  I waited a couple hours went back on line and it was working.

Esteemed Contributor
Posts: 7,345
Registered: ‎08-20-2012

Same thing happened to me...checked several times and keep getting the same message!   Interesting that I can't check my order status online, but I can place order online.......

Frequent Contributor
Posts: 120
Registered: ‎03-19-2010

It has been down for a few hours already.

 

Esteemed Contributor
Posts: 6,007
Registered: ‎03-10-2010

Their system is getting so bad.  Jumping more, different pages than the one you click on, numerous sigh ins.  Need new program or web team, whoever does their web program need to be replaced.

 

 

Most of the time I give up.

Honored Contributor
Posts: 11,500
Registered: ‎03-09-2010

Guess they don't need any more Christmas shopping business!!!!Smiley Wink

Honored Contributor
Posts: 11,735
Registered: ‎03-09-2010

I tried earlier today and just now again to check my order status without success.  I guess it will get fixed, when it gets fixed!  Smiley Frustrated

"" A little learning is a dangerous thing."-Alexander Pope
Trusted Contributor
Posts: 1,285
Registered: ‎04-28-2011

Perhaps, it is all of the E-Pays orders that are jamming the site.

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