Re: Can't figure out how to ""track"" a return...w... - Page 2

Kachina624 · ‎03-10-2010

The USPS tracking is a joke. My packages, coming and going, have no tracking until the day they are delivered.

New Mexico☀️Land Of Enchantment

JustJazzmom · ‎03-09-2010

The company the Q uses is newgistics and go to their website and type in the Q return label numbers into their search box. It starts with the numbers 725. The Post Office should have given you a receipt for handing that package to them. That number you can search on the USPS website and see where it is. It might sit in some hub for days before the Q's private pick up company takes it on its journey back to them.

☼The best place to seek God is in a garden. You can dig for him there. GBShaw☼

JustJules · ‎06-25-2013

On 1/26/2014 chickenbutt said:
It wouldn't have mattered, August. The receipt they give you with the tracking number is not the same number that QVC tracks. I just did this last week and that is exactly the way it was.

It'll get there. It will just take a couple of weeks.

I disagree chickenbutt, it does matter. The USPS tracking number allows you to follow the return. It is not the same as the processing number the Q uses, but at least it lets you know when your return arrives at the Q for processing, then it can be followed up with talking to Q's CS.

ShowMe · ‎09-06-2010

If you use the Q's return label, believe they are all for USPS service to return them......and I don't believe there is any way you can track them..... You just have to hope and pray they get there. The USPS is in no hurry to get them to the Q......, and sometimes the Q is very slow on giving you credit or sending out the item if it is being exchanged.

I agree with some on here that are complaining about tracking our orders.....they have been very slow in this. I have seen some of my orders sitting in process, and later that day the UPS man knocks on my door with the package. I have talked with CS on this matter a number of times, and get the same answer.....it is UPS that advises the Q where the packages are, but yet believe it is the Q that gives us the info on our status.....don't believe that UPS has a right to be on the Q updating this info to us. Have found that CS doesn't always know what they are talking about......