Can't Trust Instacart - Page 2

Kachina624 · ‎03-10-2010

Why wouldn't the company be responsible? The shopper is their employee; they screened and hired him/her to represent their service. I'd be darned if I'd let $200 go without raising a super stink. Take it up with your credit card company then call a local TV station with a story.

New Mexico☀️Land Of Enchantment

karabeth · ‎07-02-2010

If you are using Instacart to Social Distance yourself here is my experience. I had a grocery delivery yesterday from Instacart and a van load of people delivered the groceries. I had contactless delivery so the delivery person rang the doorbell and left the groceries on my doorstep. I glanced out the front window and saw the van with a woman driving and someone in the front passenger seat and others in the back seat. I could not see the age of the passengers but perhaps it was a single mom who needs a job and had her kids along with her. But I wasn't happy about it and left a note on Instacart's website. I've had other Instacart deliveries but didn't see who delivered. I'll probably pay more attention now to who is making the Instacart deliveries.

songbird · ‎03-21-2010

I belong to Instacart Express and love the service. This is my future as far as I'm concerned. I plan on using this service for a long time.

Carmie · ‎10-25-2010

Instacart employees can't trust people who order either.

When you order, the shoppers can see how many items you ordered and they can see how much of a tip they will receive.

Some people have ordered 150 items and left a $40 tip. That way they are confident that their order will be filled ASAP because the shoppers want and need that tip. They go to the front of the line with the shoppers.

After the groceries are delivered, the customer goes back in and removes the tip, so the shopper did all that work for a few dollars paid to them by Instacart.

That lack of trust goes both ways.

karabeth · ‎07-02-2010

@CarmieI just noticed yesterday that you could change the tip after Instacart delivery and I thought that isn't fair. I guess if mistakes were made on the order they want to give people the chance to change the tip amount but I bet it is more like what you described that people misuse this feature. I sure hope not though.

Carmie · ‎10-25-2010

@karabeth Unfortunally, it is happening. I read an acticle about it yesterday. Many of the instacart shoppers are single mothers. They are complaining that this is happening frequently.

They want instacart to make it a mandatory 10% tip for everyone for the COVID 19 period. They did say that some people give them cash tips in an envelope instead of adding it to the instacart bill, but many people are stiffing them with no tip at all.

It is awful that they are shopping and putting their health and lives on the line so people can safely stay at home and they are not paid well and count on their tips, which are sometimes withheld.

occasionalrain · ‎03-10-2010

Those instacart shoppers are risking their lives to provide for those who wish to protect theirs. To cheat them is beyond shameful and those removing tips should be banned from using the service in future.

bunnygirlbrem · ‎02-04-2020

@Carmie wrote:
@karabeth Unfortunally, it is happening. I read an acticle about it yesterday. Many of the instacart shoppers are single mothers. They are complaining that this is happening frequently.

They want instacart to make it a mandatory 10% tip for everyone for the COVID 19 period. They did say that some people give them cash tips in an envelope instead of adding it to the instacart bill, but many people are stiffing them with no tip at all.

It is awful that they are shopping and putting their health and lives on the line so people can safely stay at home and they are not paid well and count on their tips, which are sometimes withheld.

I read that, too. If anyone's interested, it was on cnn dot com. I'll post it here if this forum will let me: https://www.cnn.com/2020/04/09/tech/instacart-shoppers-tip-baiting/index.html

Pink123 · ‎07-10-2019

We should thank and be grateful for delivery services such as Instacart, Shipt, etc. Their employees put their life on the line each day in those grocery stores all day long while we sit home safe and sound. God bless them.

Diva on The Q · ‎03-28-2016

@suzyQ3 wrote:
This could apply to any business. if true, the "shopper" was just a bad apple. I wouldn't hold it against the company.

We received our first delivery today. Although we went through our supermarket's website, they use Instacart. We were very pleasantly surprised.

We received many texts regarding avaiibility while the shopper was in the store. was there for two hours before getting into a long line.

We gave him some cash to supplement the tip we left for him online.

Just a bad apple?!?! LOL If I paid $200.00...somebody better come up with some groceries...and fast!!!