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02-21-2011 03:31 PM
First and foremost I have to say that QVC is in their
right... Their Policy is 30 Days... After 30 days
you are on your own...
We bought a Television from QVC 3 months ago ..I
noticed when I plugged it in that there was a shadow
on the right hand side... Most of the time when we
are watching TV it is not very noticeable...Dark scenes
the problem stands out...
I called QVC & CS said sorry.. You have the TV over 30 days.
They gave me a telephone number for the company that
makes the "LIFE is not so GOOD TV".. Lord, Lord, Lord...
I was given a torturous visit to the land of "Out-sourced"
I did not understand him & he did not understand me...
To make a long story short ... He could not help me but
gave me the name & number of a repair shop in our area.
Look at this big difference in service....
In September my daughter bought a Wireless Printer
from Costcos...She only used it twice... On Saturday
when she went to use it it did not respond..She called
Costco & they told her to take it back to their Store
and they will exchange it for the same Model or one
like that Model if they do not carry the same one...
That is Service...
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