Re: Browsing history tracking

Caffeina · ‎03-09-2010

@SilleeMee wrote:
@Caffeina
If you go to your QVC account settings there is a Browsing History listed under the 'Resources' section. There is no way to delete the items shown in that QVC browsing history using Google Chrome settings (clear browsing data). The OP says the same thing using an iPad settings.

I thought the conversation was referring to deleting browser history, not information stored by QVC. Since we agreed to their Privacy Policy, https://www.qvc.com/content/information/privacy-statement.html, they have the right to do that. There's a link in the Privacy Policy to request deletion of personal information, but I don't think browsing history is considered personal.

SilleeMee · ‎05-22-2016

To me QVC's browsing history found in my account settings is personal. But that is debatable for some people, not me.

On amazon there is a way to delete my browsing history there. Why not here as well?

NYCLatinaMe · ‎01-14-2017

@SilleeMee wrote:
@MKR14
I get what you are saying. In fact I just chatted with a QVC CS agent to ask about deleting my QVC browsing history and the reply I got was to delete it using my browser settings. I told the agent it doesn't work to delete my QVC history. Agent replied that it was the only option so apparently there is no way to delete it.

@MKR14 You control what is stored in your computer. You can delete browsing history AND COOKIES, and other things. As to QVC, I would recommend that you browse in "private" or "incognito" mode or whatever your browser calls it, without logging in. Make sure your browser also masks your wifi connection data. If you don't log in while browsing in these modes, they shouln't know who is browsing. But once you log in to post, they know it's you because you told them, and, as @SilleeMee states, QVC's systems are set up to save this data. So is everybody's. If you don't log in, but the website placed a COOKIE in your computer that you still have in your computer, they will know what you look at unless you go into private or incognito.

Hope this helps.

goldensrbest · ‎03-10-2010

@SilleeMee wrote:
@goldensrbest wrote:
On google chrome,i am constantly removing my browsing history.

@goldensrbest
That doesn't remove the items listed in your QVC browsing history. Check your QVC account and look at your browsing history there. It's under RESOURCES.

Resources
Wish List
Returns & Exchanges
My Recommendations
Browsing History
Contact Us

True.

When you lose some one you L~O~V~E, that Memory of them, becomes a TREASURE.

Caffeina · ‎03-09-2010

@NYCLatinaMe wrote:
@SilleeMee wrote:
@MKR14
I get what you are saying. In fact I just chatted with a QVC CS agent to ask about deleting my QVC browsing history and the reply I got was to delete it using my browser settings. I told the agent it doesn't work to delete my QVC history. Agent replied that it was the only option so apparently there is no way to delete it.

@MKR14 You control what is stored in your computer. You can delete browsing history AND COOKIES, and other things. As to QVC, I would recommend that you browse in "private" or "incognito" mode or whatever your browser calls it, without logging in. Make sure your browser also masks your wifi connection data. If you don't log in while browsing in these modes, they shouln't know who is browsing. But once you log in to post, they know it's you because you told them, and, as @SilleeMee states, QVC's systems are set up to save this data. So is everybody's. If you don't log in, but the website placed a COOKIE in your computer that you still have in your computer, they will know what you look at unless you go into private or incognito.

Hope this helps.

@NYCLatinaMe

I'm not so sure this is completely true. I think QVC is storing the browsing history by some other means. I also think they're deciding which items they're putting there to promote.

I noticed there's only 40 items in my history, so everything I ever browsed is not being saved. Yesterday I browsed several items while I was logged in, and they never showed up in my history. Today they still weren't there. Then I logged out and deleted all of my QVC cookies. After logging back in the saved items are still there.

NYCLatinaMe · ‎01-14-2017

@Caffeina It appears that the QVC system stores the history of the items you browse while logged in. So deleting the history and cookies from your computer after browsing while logged in doesn't matter to QVC, because they track by the login in their systems, not your computer. That is why I suggested the use of a browser without login in a private mode that does not store cookies and disguises the IP address. I believe the cookie using that mode will be there during the browsing session, but if the browser is designed not to store cookies, once you close the window it won't be stored in your computer. But if you log in in private mode, QVC will have your browsing history.