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Super Contributor
Posts: 292
Registered: ‎03-12-2010

Beauty With Benefits GWP and missing purchased items

I got my GWP however I never received my Laura Gellar items.  Customer Service is not available due to surge of customers.  I didn't even get an opportunity to be put on hold.

What should I do?  I want my purchases.  Thanks

Honored Contributor
Posts: 15,638
Registered: ‎03-09-2010

Re: Beauty With Benefits GWP and missing purchased items

Happened once I bought a second product lets see it if happens with that too

Stop being afraid of what could go wrong and start being positive what could go right.
QVC Customer Care
Posts: 1,679
Registered: ‎06-14-2015

Re: Beauty With Benefits GWP and missing purchased items


@usffan wrote:

I got my GWP however I never received my Laura Gellar items.  Customer Service is not available due to surge of customers.  I didn't even get an opportunity to be put on hold.

What should I do?  I want my purchases.  Thanks


@usffan    Good Morning, I have checked the order, it is still in transit to you. I see a postal scan just this morning. 

Susan

Super Contributor
Posts: 292
Registered: ‎03-12-2010

Re: Beauty With Benefits GWP and missing purchased items

Thank you.

Respected Contributor
Posts: 2,496
Registered: ‎01-23-2019

Re: Beauty With Benefits GWP and missing purchased items

For my QVC order I got the gift bag ahead of the items I bought to qualify for it.