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Honored Contributor
Posts: 39,078
Registered: ‎08-19-2010

Be careful if ordering on HSN

It says "free shp on everything", but, it's not.

I tried to order online the HP shredding paper machine and they wanted to charge me 17.22 , so, I called and the guy said "17.22".   Added to the 129.99.

 

I told him what happened to free shp all day in everything?   Hung up didn't order.

Honored Contributor
Posts: 46,807
Registered: ‎08-23-2010

Re: Be careful if ordering on HSN


@SharkE wrote:

It says "free shp on everything", but, it's not.

I tried to order online the HP shredding paper machine and they wanted to charge me 17.22 , so, I called and the guy said "17.22".   Added to the 129.99.

 

I told him what happened to free shp all day in everything?   Hung up didn't order.


 

@SharkE 

 

Huh.  That's unusual.  I'd call back and speak to someone else if you really want the item.  

 

 

 

Respected Contributor
Posts: 4,861
Registered: ‎02-16-2019

Re: Be careful if ordering on HSN

What reason was given for not honoring free shipping?

Honored Contributor
Posts: 23,689
Registered: ‎03-13-2010

Re: Be careful if ordering on HSN

@SharkE 

 

It would be a LARGE and HEAVY pkg...so the shipping is always more.    di

♥Surface of the Sun♥
Honored Contributor
Posts: 39,078
Registered: ‎08-19-2010

Re: Be careful if ordering on HSN

On their main page says free shp.

under the order number it said "free shipping".

Just be informed ask first before ordering.

 

I'll just get a new one (got a old one) at Walmart

Honored Contributor
Posts: 35,706
Registered: ‎03-09-2010

Re: Be careful if ordering on HSN

Definitely call back, HP usually has free shipping to begin with

Esteemed Contributor
Posts: 7,676
Registered: ‎06-09-2010

Re: Be careful if ordering on HSN


@SharkE wrote:

It says "free shp on everything", but, it's not.

I tried to order online the HP shredding paper machine and they wanted to charge me 17.22 , so, I called and the guy said "17.22".   Added to the 129.99.

 

I told him what happened to free shp all day in everything?   Hung up didn't order.


It is strange because some of the shredders show free shipping under the price and others don't. The $139.99 shredder has free shipping. 

Trusted Contributor
Posts: 1,548
Registered: ‎06-17-2020

Re: Be careful if ordering on HSN

@SharkE  just order one from Amazon, I just got one cheaper and free shipping and it works great.

Honored Contributor
Posts: 39,078
Registered: ‎08-19-2010

Re: Be careful if ordering on HSN

Yeah, I'm checking it out.

Valued Contributor
Posts: 561
Registered: ‎04-04-2016

Re: Be careful if ordering on HSN

@SharkE i chatted with Kristin.  We are working to resolve the issue. Should you place the order and see shipping billed, it is expected to be adjusted by Midnight EST. If you find the shipping was not adjusted, please reach back out to us once the order has shipped (the charge will post at the point) and we will gladly refund the shipping for you.