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Honored Contributor
depglass
Posts: 14,000
Registered: ‎03-10-2010

Ask for a US based representative

‎01-27-2011 02:10 PM

This is an offshoot of the recent US Jobs thread running right now. My neighbors had a problem with their DirecTV yesterday and got routed to an overseas call center. I didn't even know DirecTV had an overseas call center. Anyway, they had just read an article that said request a US based representative if you are having language difficulties. How about we all start asking for a U.S. based representative? Maybe we can bring a few more jobs back. I once was on the line for 1 hour and 45 minutes with Dell in India because of language difficulties. I had no idea we could ask for someone here.

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