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03-15-2021 06:27 AM
I shop QVC and a few other places exclusively through the phone app.
It is much, much faster, smoother and uncluttered versus the website, in my experiences.
And ultimately, they want to eliminate all person to person ordering.
03-15-2021 07:02 AM
I have deleted most retailer apps. Most are cumbersome and don't work as well as just going to the internet and bringing up the retailer.
03-15-2021 07:24 AM
I'm no expert, but I imagine the app gives all kinds of demographic information about the user and where she's been and where she is at the moment that a website would not.
The only apps I use are for rebates. All of my shopping is done at home on the computer; why would I need to shop while away from home?
03-15-2021 07:47 AM
Apps enable impluse buying.
03-15-2021 08:39 AM
Never read the research, but I suspect apps create their own kind of loyalty, and I do know that fickle as shoppers are, companies need any bit of loyalty they can get.
03-15-2021 09:19 AM
I feel that the apps are sometimes more frustrating than helpful. If they can perfect them someday then that may be different. But I do as others, I shop at home on my computer.
I never use my phone to shop and I don't understand shopping while out and about??
03-15-2021 09:50 AM
It bugs me as I can't get cell service at home so I let my phone lapse. Even McDonald's and Subway show favoritism for app users.
03-15-2021 10:37 AM
I'm tired of the push for everyone to use mobile apps. It's one thing, if you have the choice to choose between your phone, or computer, but some sites don't offer a choice now.
Recently my financial guy sent me a text with a site I needed to visit that required an e-signature confirmation. I couldn't pull up the site. I called and asked him to send it to my laptop. The answer was, it's only delivered by phone.
Are you kidding me? So, when in his office the next time, he tried my phone and couldn't get it to work either. But, still, no other options. It's likely because my phone is dated and needs an upgrade, but since when is a phone a requirement to do business? On our dime, btw. Keeping current with our mobile phones isn't cheap.
What about seniors who don't even have a mobile phone? It's a personal device. It's starting to feel intrusive. If this IS the wave of the future, we're going to have a big problem.
03-15-2021 12:10 PM - edited 03-15-2021 02:30 PM
I've never used the App .... can you get a good look at the item being sold?
I went online earlier to get a closer look at the LOGO button front shirt that was on TV earlier today.
Glad I did ... not buying after seeing it close up.
My guess - more and quicker purchases via App. I need to see things close up.
03-15-2021 01:04 PM
Another way for them to monitor our behavior. Just like the chip that was inserted in me when I got the vaccine. LOLOL. Only kidding.
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