Community Chat

[GenXmuse]

I'm on my iPad too and can't go back and edit if I've ,are any typos once I've posted.  

[september]

It's still not working for me, either.  If I run into a problem if and when I try to order something...I'm not going to order by phone.  QVC will lose that sale.  

I use mr rebates when ordering online, and my rebate usually pays for the shipping fee.  If I can't get that, I won't order. 

[Kachina624]

---

@butterfly123 wrote:

@gidgetgh

I tried to order an item online last night using an IPad and that didn't work either. Called in the order to CS and the woman said that there is a problem when ordering online from any tablet.

And I missed out on the color and size because of the issues.

Have a good weekend!

---

I've ordered several things this week with my tablet with no problem at all.

[newziesuzie]

I reported this on

5/20/16 so it's been

8 days and nothing fixed 

yet.

This is bad with so many people

using tablets and smartphones

Mine is iPad and iPhone but it's not

just Apple tablets and phones.

Cant edit, everything freezes up.

They suggested using the Mobile View

but if we use the ipad

theres no choice for Mobile Vuew.

[handygal2]

Why does it take so long to fix this????!!!!

[newziesuzie]

---

@gidgetgh wrote:

I just found a whole thread about this in the Q Talk Forums, but no updates in the last 3 days.

---

@gidgetgh  We've had threads in

Customer Care also.

Its a MESS and shouldn't take more

than a week to fix imho.

🙁

[JustJazzmom]

---

@handygal2 wrote:

Why does it take so long to fix this????!!!!

---

Because the techs are like the warehouse-- slow and disorganized. 

Getting mighty tired of the delays in fixing this forum.

[Noel7]

---

@Bonanzajellybean wrote:

I'm on my iPad too and can't go back and edit if I've ,are any typos once I've posted.  

---

*************************************

@GenXmuse

Keep an eye on what you are typing.  When you spot an error, backspace to undo it.

[sidsmom]

@GenXmuse

If you see an error after you post,

just Edit & tap on HTML above ^^^^

then correct the spelling as you see fit.

[dooBdoo]

---

@sidsmom wrote:

@GenXmuse

If you see an error after you post,

just Edit & tap on HTML above ^^^^

then correct the spelling as you see fit.

---

          @sidsmom,  Yes, I mentioned this HTML workaround about 5 days ago on a couple of threads, but doing this is cumbersome and problematic when all the HTML code appears when we edit...  and no one should  have to do this.    I hope everyone continues to voice their unhappiness with this problem here -- and maybe via the email address the Q Team posts regularly.   It's not up to us to use these workarounds, it's up to QVC to listen, hear us, and correct the problem in my opinion.

Email address:  QVCSocialTeam@qvc.com