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‎05-04-2017 01:40 AM
I refuse to do business with satellite companies, we stream now and save over quite a bit with the lower price point.
‎05-04-2017 07:13 AM
We had DISH tv in our previous home. What a nightmare getting away from that company when we moved! They insisted we take them with us. I told them I didn't know what I wanted in our new home...Finally was able to convince this company we wanted out permanently...
well after we moved we decided to go with an antenna. (will never enter a contract again!) Watch only local programs now...otherwise was paying for JUNK!! programs and commercials..
It is amazing what you can get used to. I have loved being disconnected from my tv. Enjoy reading, crafting, gardening, listening to music, etc..
Even though the tv was on a lot of the time during the day, I wasn't really watching it. So now I do other things I'm interested in, but can keep up with the local news, etc.
I do not miss the monthly bills....
‎05-04-2017 08:05 AM
The cable TV and satellite industry are in a bit of chaos these days. If you go back twenty to thirty years ago, they had it made. New channels were popping up left and right and there was limited space to house all of those channels, so the channels that wished to be aired would actually pay the cable/satellite companies to put them on their service. The cable/satellite companies were getting paid by both the producer of the content and the consumer of the content. It was the glory days of the industry. Most cable companies back then were locally owned and largely mom and pop operations. Prices were relatively low, consumers were generally satisfied and the future looked rosy. Consumers wanting satellite service actually bought and paid for the dish and receiers up front limiting the costs to DISH and DirectTV. If a consumer spent $400 upfront to buy a satellite setup they were going to stay loyal to that system.
Now things have turned. There are very few, if any new "must have" channels for consumers, so the cable industry is limited in what they can sell. Cable channels (starting with MTV and their "I want my MTV!" campaign) have gone from paying the cable/satellite providers to demanding to be paid by the cable/satellite providers. This led to lots of mergers and takeovers as the smaller mom and pop operations who had no leverage to negotiate got taken over by the giants. Some channels like ESPN are reportedly getting paid as much as $7 per subscriber by the cable firms. Many more are in the one dollar per subscriber range. With hundreds of channels now available and the cable firms having to pay to air most of those channels, squeezing a profit from the industry is getting very challenging. Most cable firms are likely clearing less profit per customer than they were twenty years ago despite the much higher current prices. Their costs have risen faster than their prices.
Now streaming and streaming cable services are popping up that require little to none of the capital investment in stringing and maintaining hundreds of miles of cables through every street in a town. They don't require cable boxes, DVR's or any of the extras. The cable and satellite industry as we know it are dinosaurs looking up at the giant comet heading towards Earth and know their time is limited. They will soon be extinct and they know it.
Even the miles of coaxial cable they have strung that they're now pushing consumers to high speed broadband on will soon be antiquated as the newest gneration of wireless takes over. The 5G tech that's in the pipeline will cover a larger area, deliver speeds up to 35 gigabits per second and be a vast improvement over 4g. It's expected to reach the market in or around 2020.
There's a revolution coming and the cable and satellite industry both know it. They're doing all they can to survive, but sadly for them, progress doesn't stop. Some, like Comcast, are jumping on the wireless wagon and hoping they can survive. They've also bought up tons of content providers like NBC and other associated channels to give them revenue after the pending disaster of easy streaming hits them. In the very near future homes with cable or satellite TV will be as odd as walking into a house that still uses an old rotary dial phone is today. The times they are a changing and the future does not look good for the traditional cable/satellite providers.
Kudos to companies like Comcast for diversifying as much as they are. They're still going to take a big hit in a few years time, but they're more likely to survive than some of the competition. The future is now in wireless and companies like Qualcomm that are developing the new 5g tech. Every wireless provider in the country will be upgrading to that around 2020 if things stay on track and with a much improved range, coverage and speeds as fast as 35 gigabits per second, the sky's the limit for wireless. Future smart HDTV's will come equipped with 5g tech built right in, much as most smartphones have 4g tech built in. Things like routers, modems, and the like will become obsolete. Every device in your house that needs to connect to the internet will do so directly through 5g.
The times they are a changing and they're not changing in a good way for the traditional satellite and cable companies. We are rapidly heading to a completely wireless future and there's pretty much nothing to stop that movement. If the 5g development continues as it's looking now, five years from now much of the stuff we deal with on a daily basis will be gone, including the cable and satellite providers.
‎05-04-2017 01:05 PM
I dropped DirecTV this March. They raised their prices again and the bulk of their channels are infomercials, sometimes the same one running on different channels! I also lost one of my local stations for a couple of weeks due to a carriage dispute. I just got tired of it all and went back to Comcast, which also has its share of problems, but they offer more channels I like to watch and my internet is through them so I bundled. I was paying more for separate services.
‎05-04-2017 01:17 PM
Thank you for all the replies.
Right now the company is looking into letting us go without $$$$ but I'd be surprised
if they agree. They are checking the phone conversation they say I had with them to agree to this.
I do recall that we got service to replace an exsisting broken box but at no time was it mentioned it was an upgrade. The upgrade happened because the guy that came to replace it said he didn't have any of the type we have and we had no choice but to go with the newer version. He said when asked if we are locked in to a contract---NO. Will they believe us/him? I'd be surprised but I can hope.
‎05-04-2017 01:42 PM
Good luck!
Really, how can they seriously think that people would consider it a contract when you have to have equipment replaced? Nobody would EVER think that constitutes a contract for a time period. It simply constitutes the fact that the other equipment stopped working, for whatever reason and, since it's their equipment, they needed to replace it.
I wish there was a consideration of reasonable expectations. That would cover this. ![]()
‎05-04-2017 03:33 PM
i have not read any of the posts in case someone has told you the same thing.
imo, i don't know how anyone could hold you to this contract because it was oral.
best of luck!
‎05-04-2017 04:20 PM
When I was switching services (from centurylink), my landline was the first to have a service change that red flagged my account and set me up with a new 2 year contract...meaning disconnecting and going to another provider. The new 2 year contract was for my existing service that I had not yet disconnected but was in the process. When I got the rest of my equipment switched over (the internet and the tv) they had the nerve to tell me I now had to pay a $200 early termination fee. I had been with them for 6 years and was no longer in a contract! I was furious and took down the name of the supervisor who I instructed to reverse that $200 immediately. I then took all their equipment and returned it same day in person to their office and told them what happened.
I was not charged the $200 and after another bill cycle came and went was issued a refund for $45...a prorated amount that was owed me.
‎05-04-2017 04:40 PM
@gardenman wrote:The cable TV and satellite industry are in a bit of chaos these days. If you go back twenty to thirty years ago, they had it made. New channels were popping up left and right and there was limited space to house all of those channels, so the channels that wished to be aired would actually pay the cable/satellite companies to put them on their service. The cable/satellite companies were getting paid by both the producer of the content and the consumer of the content. It was the glory days of the industry. Most cable companies back then were locally owned and largely mom and pop operations. Prices were relatively low, consumers were generally satisfied and the future looked rosy. Consumers wanting satellite service actually bought and paid for the dish and receiers up front limiting the costs to DISH and DirectTV. If a consumer spent $400 upfront to buy a satellite setup they were going to stay loyal to that system.
Now things have turned. There are very few, if any new "must have" channels for consumers, so the cable industry is limited in what they can sell. Cable channels (starting with MTV and their "I want my MTV!" campaign) have gone from paying the cable/satellite providers to demanding to be paid by the cable/satellite providers. This led to lots of mergers and takeovers as the smaller mom and pop operations who had no leverage to negotiate got taken over by the giants. Some channels like ESPN are reportedly getting paid as much as $7 per subscriber by the cable firms. Many more are in the one dollar per subscriber range. With hundreds of channels now available and the cable firms having to pay to air most of those channels, squeezing a profit from the industry is getting very challenging. Most cable firms are likely clearing less profit per customer than they were twenty years ago despite the much higher current prices. Their costs have risen faster than their prices.
Now streaming and streaming cable services are popping up that require little to none of the capital investment in stringing and maintaining hundreds of miles of cables through every street in a town. They don't require cable boxes, DVR's or any of the extras. The cable and satellite industry as we know it are dinosaurs looking up at the giant comet heading towards Earth and know their time is limited. They will soon be extinct and they know it.
Even the miles of coaxial cable they have strung that they're now pushing consumers to high speed broadband on will soon be antiquated as the newest gneration of wireless takes over. The 5G tech that's in the pipeline will cover a larger area, deliver speeds up to 35 gigabits per second and be a vast improvement over 4g. It's expected to reach the market in or around 2020.
There's a revolution coming and the cable and satellite industry both know it. They're doing all they can to survive, but sadly for them, progress doesn't stop. Some, like Comcast, are jumping on the wireless wagon and hoping they can survive. They've also bought up tons of content providers like NBC and other associated channels to give them revenue after the pending disaster of easy streaming hits them. In the very near future homes with cable or satellite TV will be as odd as walking into a house that still uses an old rotary dial phone is today. The times they are a changing and the future does not look good for the traditional cable/satellite providers.
Kudos to companies like Comcast for diversifying as much as they are. They're still going to take a big hit in a few years time, but they're more likely to survive than some of the competition. The future is now in wireless and companies like Qualcomm that are developing the new 5g tech. Every wireless provider in the country will be upgrading to that around 2020 if things stay on track and with a much improved range, coverage and speeds as fast as 35 gigabits per second, the sky's the limit for wireless. Future smart HDTV's will come equipped with 5g tech built right in, much as most smartphones have 4g tech built in. Things like routers, modems, and the like will become obsolete. Every device in your house that needs to connect to the internet will do so directly through 5g.
The times they are a changing and they're not changing in a good way for the traditional satellite and cable companies. We are rapidly heading to a completely wireless future and there's pretty much nothing to stop that movement. If the 5g development continues as it's looking now, five years from now much of the stuff we deal with on a daily basis will be gone, including the cable and satellite providers.
But then won't you just be in the same boat with the wireless providers?
‎05-04-2017 05:57 PM
My worst experience with Direct came after my mother passed away last year. In an effort to move my father in with me, I needed to close all their accounts, etc. Direct told me there would be an early termination fee of $400 because they didn't keep the system. I kept saying that my mother had DIED and it wasn't her choice not to keep it! There was no understanding, empathy, or anything. They said that I could move the account to MY house, and didn't care that that would result in me paying a fine for MY current company. I paid what they had owed - MINUS the termination fee. I thought they had accepted that, but the next month I saw that they had deducted that amount from their checking account!! I was so appalled. I threatened to take this to social media, but they didn't care one single bit. I will never use Direct TV, which alkso means AT & T again - as long as I live.
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