Community Chat

[makeup addict]

I can logon with my PC, however, when I try to log on with my ipad, it loops me to create a new profile. If I click that I've ordered with QVC before, it takes me back to the logon screen.

Ipad was working Sunday with no problems. Is it just me???

Help!!

[sylviahomeatlast]

mine has been switching to a server that doesn't work. I have to adjust my settings frequently.

[makeup addict]

Thanks.

Well this is saving me money. I can't log in to place an order.

Wish Q was more ipad friendly.

[gidgetgh]

I just logged in fine on my iPad.

[Kachina624]

I've had no problem.

[makeup addict]

Thanks. I'm going to clear some cookies and check my settings. Hopefully you will see my small print soon!

[dooBdoo]

No problem with my iPad. This website makes frequent unannounced changes, and if you haven't cleared cookies, etc., you'll start seeing more than the usual glitches.

Be sure to do this on a regular basis:

Go into "Settings."

Select "Safari."

Tap on "Clear History and Website Data."

You'll see a pop-up window to verify.

Tap on the word "Clear."

Also, be sure you've installed the latest iOS version, 8.1.2.

hth!

(oops! I see makeup addict responded while I was slowly typing... Hope your problem is solved!)

[makeup addict]

Thanks. It still didn't work so I did a QVC chat and they worked their magic!! Thumbs up for the tech team!