Community Chat

[pinkskates4]

A Denver family is angry at an airline they say lost their diabetic and slightly forgetful mother trip International help

[PAX]

Her daughter didn’t obtain clearance to go to the concourse with her.

Too much trouble to park, obtain clearance and ensure mom got on the plane. Better to hand mom off to a complete stranger and go shopping.

[brii]

If I had an 85 year old forgetful mother, I would make sure she got on that plane. I wouldn't leave it up to somebody else.

[Cranberries]

I bet she daughter didn't have a ticket, so she probably could not get past security TO get into the area to see if her mom got on the plane or not. Just assuming here.

[croemer]

Poor lady...how awful.

[brii]

If that's somebody's job to make sure a passenger in their care is supposed to get on that plane, then they should make sure that person gets on that plane.

[pinkskates4]

On 8/26/2014 Cranberries said:

I bet she daughter didn't have a ticket, so she probably could not get past security TO get into the area to see if her mom got on the plane or not. Just assuming here.

I don't know that you have to have a ticket. The article mentioned "obtaining clearance" to go to the gate with her.

I've seen parents put their minor children on the plane and then leave the boarding area.

[Cranberries]

They don't let you past the gates, past the TSA without a ticket. They don't just let people come and go that way anymore.

eta, at least not in my experience, but when I flew younger as a child my parents were allowed to watch us board and take off.

[Mj12]

They still let you get a special pass to accompany someone to the gate; I've done it for an unaccompanied minor, I did it a few years ago with my MIL in a wheelchair. Once they even gave me a special pass without asking, when I was taking my husband to his flight to AFG.(also at Newark Airport).

Anyway - the woman should have not been lazy and dropped off her mother at the curb. SW didn't 'lose' her mother.

[Cranberries]

I agree, she shouldn't have just stuck mom in a wheelchair, leave, assuming whoever was going to get her mom to the gate. I just wonder why she could not get clearance to go past the gate? Maybe some more info will come out.