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09-11-2018 06:35 PM - edited 09-12-2018 09:27 AM
My elderly mother has a landline phone she gets her phone service through Spectrum. I don't know what the heck is going on today, but she has gotten so many calls today that come up as just numbers, one came up illegal scam, and get this, her own name is coming up as calling herself ( which you can't do because you get a busy signal) on her called ID. I signed her up on the Do Not Call Registry. I called Spectrum twice today, they said they have been getting a lot of calls from their customers complaining about the same thing. The customer service rep put enhancements on the account, NOMOROBO, which I hope solves the problem as all these calls are very annoying.
09-11-2018 06:40 PM - edited 09-11-2018 06:43 PM
I don't think it is only Spectrum because my landline (CenturyLink) has been receiving calls all day from unknown numbers, potential spam numbers, and even two calls from India...my number has been on the Do Not Call Registry for years and we still get the calls but today was unusual....My BLOCK finger is tired!!!
09-11-2018 06:46 PM
@GAQShopr53 wrote:I don't think it is only Spectrum because my landline (CenturyLink) has been receiving calls all day from unknown numbers, potential spam numbers, and even two calls from India...my number has been on the Do Not Call Registry for years and we still get the calls but today was unusual....My BLOCK finger is tired!!!
@GAQShopr53, I wonder what is going on today, the calls have never been like this, one after another?
09-11-2018 06:48 PM
Good for you for putting NomoRobo on her account. It will block calls from numbers that NomoRobo recognizes as "bad" numbers. But it doesn't block calls when someone, for example, spoofs a local number. So, if you can, ask your mother not to answer calls if she doesn't recognize the number or the name on caller ID. It can be hard for older folks to to ignore the phone, especially if the call is local, but it has to be done.
09-11-2018 06:55 PM
@Jordan2 wrote:My elderly mother had a landline phone she gets her phone service through Spectrum. I don't know what the heck is going on today, but she has gotten so many calls today that come up as just numbers, one came up illegal scam, and get this, her own name is coming up as calling herself ( which you can't do because you get a busy signal) on her called ID. I signed her up on the Do Not Call Registry. I called Spectrum twice today, they said they have been getting a lot of calls from their customers complaining about the same thing. The customer service rep put enhancements on the account, NOMOROBO, which I hope solves the problem as all these calls are very annoying.
@Jordan2......I to am with Spectrum (Charter here in St. Louis area).... Have also had calls come in where it was calling myself. That is crazy. I have been on the no call registry for a long time. That doesn't stop them either. Doubt the NOMOROBO will do any good. They are way ahead of us. I too have had a number of calls today. I do have a landline, and I use the call block a lot.
I don't do facebook, so don't have to worry about that.
09-11-2018 07:00 PM
We have CenturyLink and have the same problem.
Only thing that's come close to solving it was to purchase a phone with call block. I say "comes close" because our Panasonic only blocks 250 numbers - Ithink we've had to reset it twice.
09-11-2018 07:24 PM
I've been getting a lot of calls from wierd numbers, something like V91151934004495. I block that one and another call comes from another V number.
09-11-2018 07:26 PM - edited 09-11-2018 07:28 PM
It is not the carrier. I have Frontier and have the same problem. I also get them on my Tracfone.
I just don't answer if I don't recognize the number.
09-11-2018 07:33 PM - edited 09-11-2018 07:35 PM
@denisemb wrote:We have CenturyLink and have the same problem.
Only thing that's come close to solving it was to purchase a phone with call block. I say "comes close" because our Panasonic only blocks 250 numbers - Ithink we've had to reset it twice.
@denisemb. I have a Century Link landline. Here's what they did for me:
I have a recording on my line put there by my phone company (CenturyLink). When a caller dials my number he gets a recording that says, "this number does not accept sales calls. If this is a sales call, hang up now and add this number to your DNC list. If it's not a sales call, press 1" . Only then does my phone ring.
I get maybe one ring from an unknown area code or sales person every two weeks. It's practically eliminated a major annoyance. I've never gotten the IRS call.
Call your phone company and see if they have anything that would help you. If you answer all the calls you get, you're asking for trouble
09-11-2018 07:44 PM
@Jordan2 Last year I put NomoRobo on my parents' landline and they were most appreciative, saying that it made a big difference. They're in their 80's, and have Spectrum in Upstate New York.
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