Amazon account compromised - Page 2

Clover29 · ‎03-09-2010

I'm surprised you were able to get into your account to change your password, after being hacked. When my hotmail account was hacked, the first thing the hacker did was to change the password to block me out.

Sorry to hear this happened to you. It's a horrible feeling of violation.

KYToby · ‎02-19-2012

I know while most of us think we know better in situation like this, it is possible that Amazon is correct. A had a credit card which allowed me to use the rewards points in exchange for Amazon merchandise, and I could order through the credit card site -- without logging into Amazon. Once I linked the accounts, it became possible.

The OP's accounts are obviously linked (otherwise, she would not be able to pay with points). The fact is that neither the OP nor anyone here has all of the details. There are things that only Amazon and Discover can see and discover through their internal records, and they will handle the situation. Simply blaming Amazon without having all of the facts and accusing the representative of lying is irresponsible.

Marianne1 · ‎04-16-2013

Are you sure it was REALLY Amazon that contacted you and not the perp?

Marp2 · ‎01-31-2012

Lulu,

Do you ever access the Internet through a public or unsecured wifi connection? Do you leave your smartphone data connection and/or bluetooth connections on? Either of these actions can leave you open to hacking and with the amount of information stored on digital devices it doesn't take much to connect dots.

Zhills · ‎11-15-2011

This happened to me when I ordered an expensive item and put it on my husband's card (already on the account). I do believe it is Amazon's attempt to protect you. I had to cancel the order and reorder the item.

Say Nay · ‎03-12-2010

I'm sure you already know this but I hope you didn't access your account using any links in the order confirmation email you received.

_____ ,,,^ ._. ^,,,_____

sfnative · ‎03-10-2010

Hi lulu,

Really bad stuff going on out there. Thank you for posting this. It's made me go to Amazon to change my really lame password.

Hope you have no residuals from this experience.

~R

Lipstickdiva · ‎03-10-2010

I had 2 cards on file with them and deleted them both. You can never be too safe.

lulu2 · ‎03-09-2010

On 1/23/2015 KYToby said:
I know while most of us think we know better in situation like this, it is possible that Amazon is correct. A had a credit card which allowed me to use the rewards points in exchange for Amazon merchandise, and I could order through the credit card site -- without logging into Amazon. Once I linked the accounts, it became possible.

The OP's accounts are obviously linked (otherwise, she would not be able to pay with points). The fact is that neither the OP nor anyone here has all of the details. There are things that only Amazon and Discover can see and discover through their internal records, and they will handle the situation. Simply blaming Amazon without having all of the facts and accusing the representative of lying is irresponsible.

I did not say the Amazon rep was lying. I thought it was odd that he did not want me to contact the third party and seemed less than happy when I said that I'd given the information to Discover.

If someone had gotten my credit card information elsewhere, they still needed my unique Amazon password to access my account. When I asked the rep if this were true, he never gave me a yes or no answer, rather changed the subject.

If I use my Discover card on Amazon, I am automatically asked if I want to use Cash Back dollars. It is the only site I use where I've ever been able to do so. Maybe it is a perk for this type Discover account. It is not something I personally linked.

If I ever order from Amazon again, I will make sure I remove my credit card information as soon as the order clears.