Community Chat

[occasionalrain]

@jewel-maven It was sealed in the origional box in which it arrived to me with a label from Amazon attached, taken to the UPS store, scanned there and I received a receipt. 

[hopi]

@occasionalrain 

You should call. There is an issue. Some 3rd party sellers can be shady or it could be a mistake but it has been more than enough time for a resolution . Only had one incident with no refund  and ended up having to call three times to get the credit. Also look on your orders and see what is stated for your return status.

[Teddixat]

@occasionalrain   are you sure there is no tracking number on your receipt?   

[Teddixat]

@Redshoes07   but Amazon still send an email immediately saying they've sent it back to the vendor and as soon as they get receipt from the vendor, your account will be credited.

I'm fortunate to have an Amazon Hub Locker very close to me, so I take my returns directly to the Hub Locker. I Scan the QR code and I have an immediate email from Amazon that it was received and usually the refund is in my bank account that same day

[Grand Happy]

1-866- 216- 1072 you can chat digitally or speak with someone. If your item was third party it'll take your effort to get refund. It's happened to me 3 times.
Good Luck!

[Sage04]

@occasionalrain since the return was received on the 27th the refund should be in your account by now.

[Sage04]

Once I made a mistake and checked the box that said "refund to Amazon Account" instead of original payment and didn't realize it. Kept checking my Bank Account and it wasn't there.

[occasionalrain]

Update: Amazon has received the package and are processing my refund. Now, I suppose, it's a wait and see.

Thanks everyone for sharing your experiences. 

[occasionalrain]

Finally got an email from Amazon. The item arrived to them on 1/27, they're issuing a refund on 2/4 and my credit card will be credited on 2/9.