Community Chat

[Sweet_Serenity]

Excellent customer service. Purchased Kenra-26 hairspray though loved the effect gave my style experienced allergic reaction to the ingredients. Called Amazon planned returning CS explained no need returning. Given full refund gifting to my GD who has no allergies.

[LTT1]

@Sweet_Serenity

♥️♥️♥️

Isn't it wonderful to have a great experience? 

I have had these same experiences with them.

This morning I am returning a “gag” gift ...well, sort of not really! 

It was part of DH gift... put batteries in (it is a toilet light) and it doesn’t work. Returning. Reordered from a different company!

[Daysdee]

Had an Oreck vacuum from QVC and it gave out.  QVC doesn't seem to carry them now so I ordered from Amazon.  Didn't like the way it worked.  Went online re: the return.  Informed UPS would bring a postage paid return label the next day which they did and took the very large box.    Within another day I had my refund.  Can't beat that service. 

[aggravated]

I had a good experience too.  Was able to cancel an order with one of their third-party suppliers.  They sent an email, sent me a copy, got a reply cancelling the order and they sent that to me.  I found the product at a lesser cost a couple of hours after ordering and was surprised I could still cancel.  Yay!

[pommom]

Good to hear these glowing compliments.  My DD & SIL work for amazon and I cannot tell you how much they value their employees.  Lots & lots of perks.  Excellent bennies.  They are very happy to be working there.  They were promoted after being there only 4 months.  Lots of positive reinforcement, recognition and rewards.  Will pass on the nice comments made here.

[pattypeep]

@Sweet_Serenity  AMAZON ROCKS !!!

[granddi]

Never had any return problems until..............

Ordered 6 phone chargers that plug into car cig lighter. They were not what I expected. I went on Amazon return page and to my surprise the items were NOT returnable. 

[Sweet_Serenity]

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@granddi wrote:

Never had any return problems until..............

Ordered 6 phone chargers that plug into car cig lighter. They were not what I expected. I went on Amazon return page and to my surprise the items were NOT returnable. 

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Before ordering always make sure refundable. By the way! I never purchase third party items. Thus the reason no problems.

[Kachina624]

@Daysdee. From reports from owner here on the boards, the last years that QVC carried Oreck, they completely went to pot.  I'm surprised they're still in business.

[LTT1]

@granddi

In my laziness, I have used the online chat feature on Amazon. (It is hard for me to find).

when I tell the agent of my problem, they usually cover it for me. Just a thought you might try...

PS ... my speciality— making my case for return items!

wink