Stay in Touch
Get sneak previews of special offers & upcoming events delivered to your inbox.
Sign in
03-16-2017 02:15 PM
The eta is noted on the checkout screen- many times I get offers for credits towards prime pantry or other services if I extend my delivery date. Most often I go for it!
03-16-2017 02:17 PM
Thanks for letting me know what CS said @ChynnaBlue. I won't hear from my e-mail as quickly I'm sure. I'll report back on what they say to me. My order was five completely different items, so it would be hard to give me the same reason that they gave you.
03-16-2017 02:34 PM
@Ibby114 wrote:The eta is noted on the checkout screen- many times I get offers for credits towards prime pantry or other services if I extend my delivery date. Most often I go for it!
no not always. Sometimes it is only noted after I place an order. Probably depends on the items but it is sneaky when it is isn't at time of check out.
03-16-2017 02:55 PM - edited 03-16-2017 02:58 PM
I'm the OP, and this is the reply I just received from Amazon. I've taken out the links that were included in the reply. This was a nice letter, and I appreciate the upgraded shipping. I don't agree with how they are now calculating two-day shipping though. This isn't always the way it is, though, and it doesn't seem like it ever used to be this way. Edited to add: I just checked my account for the upgraded one day shipping. It's now scheduled to be delivered on Monday instead of Tuesday. That doesn't seem like one day shipping to me, but I guess from their way of calculating it is. Oh well.
| |
| |
|
03-16-2017 03:13 PM
I just received an order from Amazon that should have been here on Tuesday (today is Thursday). I have ordered this before and it always gets here in two days.
However I assume because of the snowstorm that has crippled the East Coast, everything shipped from there or to there was delayed. No big deal!
03-16-2017 03:32 PM
Our Keurig recently died one morning. I placed an Amazon order at 11:30 a.m. and received a new coffee pot at 5:30 p.m. that SAME day.
And can I just say I love Amazon Restaurant--order and pay through Amazon and dinner from local restaurants is delivered in 20-30 minutes.
03-16-2017 06:34 PM
If I order
early Thursday, I get the package Saturday
early Friday, I get the package Sunday
early Saturday, I get the package Tuesday
early Sunday, I get the package Wednesday
Monday, Tuesday, Wednesday orders normally take 2 days
UPS delivers them if they are coming from an Amazon warehouse
03-16-2017 07:38 PM
I have been a Prime subscriber for many years. I have noticed that when you place the order, there is a box now asking if you would like to acccept 4-5 day shipping for a $5 credit to the pantry. Is it possible that you inadvertantly checked that box? This seems to be a relatively new thing, and it has been popping up on my check-out screen, already checked for the past few months. I have had to uncheck it to select 2 day shipping. If that isn't it, then do call them and express your displeasure. We pay for 2 day shipping and definitely should get it. I have ordered several things over the last month and everything has arrived in the 2 day timeframe. I hope you get this fixed.
03-16-2017 08:31 PM
I've been using Prime more and more lately. I've always gotten mine in two days. I've also had good luck when ordering non Prime items. One said it wouldn't ship for two weeks and I got it in four days. I wonder if they are hoping you will expedite shipping??
03-16-2017 08:31 PM
@Nicknack wrote:I just placed an order through Amazon Prime for five items. Today is Thursday, and all are scheduled to be delivered Tuesday, which is four USPS days away. Amazon Prime is supposed to be (and used to be) two day shipping. This is ridiculous. I don't want to give up my Amazon Prime, but don't understand why they do this.
Prime guarantees 2-day SHIPPING TIME. They sometimes have no control, with a third-party vendor, on how many days it will take until it's ready to ship. A company might take 3 days to get the item to where Amazon needs it to be, or to get it ready to be shipped. That is not part of the Prime guarantee. Prime guarantees that once it's shipped it will arrive in 2 days.
I ordered three items yesterday. One of them is coming from an Amazon warehouse and will be here tomorrow - 2 days. One item is from a third party vendor and needed one extra prep/retrieval day and will be here Saturday. A third item required still another day's prep and will arrive Monday.
People assume that the 2-Day thing is whatever you order, it'll be at your house 2 days after you order it. This is not necessarily true, and never has been true. It's 2-day shipping, not 2 days from the time of hitting Purchase. It depends on where what you're ordering needs to come from and what their prep time is.
I think that the reason people are noticing it more is because there are many more third-party vendors shipping direct now, and not as many thins coming straight from Amazon warehouses.
Get sneak previews of special offers & upcoming events delivered to your inbox.
*You're signing up to receive QVC promotional email.
Find recent orders, do a return or exchange, create a Wish List & more.
Privacy StatementGeneral Terms of Use
QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. QVC's Privacy Statement does not apply to these third-party web sites.
© 1995-2024 QVC, Inc. All rights reserved. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788