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Honored Contributor
Posts: 13,811
Registered: ‎03-09-2010

Re: AMAZON JUST ROBBED OUR COMPANY


@Sooner wrote:

In much of US culture now theft is fine if you can get by with it.  You deserve it, take it, why bother with the law is common.

 

Food pantries that used to be for the needy are now a gigantic business and food is there for the taking, no questions asked.  And every day truly needy people are robbed blind by the lazy and the criminals.

 

That's the way we roll now.  Take what you can snag, you deserve it.  


 

Do you help at a food pantry?  I often do and it's very very rare that someone who doesn't need help shows up.

 

I don't care if a food pantry helps 999 people who need it and 1 who doesn't. It still helped the vast majority. 

 

Most food pantries around my state require people to sign a form stating their income. My guess is there is something similar in most states.

 

I'm more concerned about all the expired food that pantries have to throw away. If the giver won't eat it, why should anyone else.

Esteemed Contributor
Posts: 7,433
Registered: ‎10-04-2010

Re: AMAZON JUST ROBBED OUR COMPANY

@ciao_bella    I order a lot from Amazon.  The policy that items must be returned unused, etc. does not always apply.  I recently purchased a rotating curling iron.  I immediately opened and tried it but the barrel was too long and too large.  I immediately started a return and got fully refunded.  You have to try some things before you can determine if they work, etc.    I also return very little 

Valued Contributor
Posts: 949
Registered: ‎03-13-2010

Re: AMAZON JUST ROBBED OUR COMPANY

After owning and running s small business for over 25 years such things have to be figured in as a cost of doing business.  Being a third party seller may give a small business an opportunity to grow but that includes additional risk. 

Esteemed Contributor
Posts: 6,744
Registered: ‎03-10-2010

Re: AMAZON JUST ROBBED OUR COMPANY

I don't sell on Amazon but several years I had an order for fabric. This was on my site and in our terms and conditions, it clearly states that computer moniters differ and if you weren't sure of the color, a sample would be sent to you at no charge.

 

Well, the customer put the order in and when she received it she claimed it was not what was shown on the computer. She filed a claim with her CC company and they credited her the cost AND she got to keep the fabric! 

 

I was really po'd but there was nothing I could do at that point. A trip to court would have cost more than the price of the fabric.

 

Sometimes this is the price of doing business today - it's not right but it happens.

Trusted Contributor
Posts: 1,782
Registered: ‎07-21-2020

Re: AMAZON JUST ROBBED OUR COMPANY

@Puppy Lips  I am assuming that you have contacted Amazon to tell them what happened? Do you have the option of placing a "no return policy" on your items? Can you block a buyer that does this, from future purchases with you? You can do all of these things on Ebay, but I know nothing of selling on Amazon. I have however seen some items on Amazon that clearly do not allow returns. 

"Have a heart that never hardens, and a temper that never tires, and a touch that never hurts." Charles Dickens
Honored Contributor
Posts: 11,060
Registered: ‎03-21-2010

Re: AMAZON JUST ROBBED OUR COMPANY


@Teddixat wrote:

@ciao_bella    I order a lot from Amazon.  The policy that items must be returned unused, etc. does not always apply.  I recently purchased a rotating curling iron.  I immediately opened and tried it but the barrel was too long and too large.  I immediately started a return and got fully refunded.  You have to try some things before you can determine if they work, etc.    I also return very little 


I'm the same way.  One reason I like Amazon so much. 

Trusted Contributor
Posts: 1,782
Registered: ‎07-21-2020

Re: AMAZON JUST ROBBED OUR COMPANY

@Kachina624  I agree hard to prove, but odds are slim that the items were missing. To me, if the buyer didn't receive all the items they should have, then why not contact either Amazon or the seller? Both are always an option. In fact, it is one of the reasons a buyer can check off as to why they are returning something. The fact that they didn't do either speaks volumes to me.

"Have a heart that never hardens, and a temper that never tires, and a touch that never hurts." Charles Dickens
Trusted Contributor
Posts: 1,782
Registered: ‎07-21-2020

Re: AMAZON JUST ROBBED OUR COMPANY

@Teddixat  Yeah, but she is saying that the buyer took some of the "parts" from the product and sent the rest back. Therefore she cannot resell the item and has taken a complete loss. 

"Have a heart that never hardens, and a temper that never tires, and a touch that never hurts." Charles Dickens
Honored Contributor
Posts: 8,303
Registered: ‎05-09-2010

Re: AMAZON JUST ROBBED OUR COMPANY


@KittySoftPaws wrote:

@Puppy Lips  I am assuming that you have contacted Amazon to tell them what happened? Do you have the option of placing a "no return policy" on your items? Can you block a buyer that does this, from future purchases with you? You can do all of these things on Ebay, but I know nothing of selling on Amazon. I have however seen some items on Amazon that clearly do not allow returns. 


@KittySoftPaws Yes we contaced Amazon and have filed a claim and complaint.  I am not sure if we can state No Returns on our account.  If we did, I would think that might affect sales.  I don't think we can block a buyer.  But in theory, this buyer will have a "record" with Amazon.  

 

And actually, another issue just came about.  A buyer stated that he did not get an item, even though we tracked it and it was delivered.  Amazon refunded the guy's money, even though they told us it was up to us whether or not to refund them.  Working with Amazon, as a seller, has been very frustrating. 

Always remember that you are absolutely unique. Just like everyone else. Margaret Mead
Honored Contributor
Posts: 16,786
Registered: ‎01-02-2011

Re: AMAZON JUST ROBBED OUR COMPANY

[ Edited ]

You said earlier, I think, @Puppy Lips, that your site didn't attract many buyers.  I assume you are still making a profit despite these issues 🤷‍♀️ with Amazon.

 

I have had a few incidents where my package is misdelivered.