Community Chat

[Cats3000]

An e-mail from Xfinity saying that our mailboxes had been closed and that they were opening new mailboxes.  Asked us to click on a link to "relog-in"(sp).  Other sentence errors, too.

Did not bite.  Put the message in my Hold box for future reference if needed.

Be careful

[Mindy D]

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@Cats3000 wrote:

An e-mail from Xfinity saying that our mailboxes had been closed and that they were opening new mailboxes.  Asked us to click on a link to "relog-in"(sp).  Other sentence errors, too.

Did not bite.  Put the message in my Hold box for future reference if needed.

Be careful

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@Cats3000 @Take a screen shot. 
Report pfishing to Xfinity. Directions from the Xfinity site:

"Report a spam email sent to your Comcast.net email account

Webmail Users

1. Select the message you wish to report as spam.
2. Click the "Spam" button in the right-hand corner of the webmail console.

Email Client Users (Windows Mail, Outlook, Thunderbird, etc.)

1. Select the message you wish to report as spam.
2. Forward the spam message as an attachment to missed-spam@comcast.net.

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Report spam email sent from within the Comcast Network

Once you have copied the full message headers from the spam message, paste the header and message into an email and send it to abuse@comcast.net."

[mimomof4]

Yes I have seen that scam before only it was saying my Yahoo email was supposedly closed.  

[Cats3000]

@Mindy DThanks.  Will Do.

[LillyandHobo]

I haven't seen that one BUT I did get several calls from Comcast/Xfinity telling me that my modem/router was not sufficent and would I log into my computer and take several steps so they could get into my internet and help me. I said no way and hung up. A week later I received another similar call along the same lines. This time he wanted me to go into my computer and give him info relating to my acct. I said no and he sd I will give you my name and phone number so you can verify my identity. I called Xfinity and asked them why I was getting these phone calls and that I was supposed to "verify" the info. The Xfinity employee told me that the whole thing was a scam and you could never verufy someone's position ion the company that way and the info he was asking was to hack my account. I was told I would never receive a call from them unless my acct was very late or if I was already on the phone with them and we got disconnected they would immeidately call back! The scammers are getting better. Be careful what info you give anyone on the phone!