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Esteemed Contributor
Posts: 5,008
Registered: ‎02-16-2019

@MamaWick wrote:

All...I understand there are no guarantees.

Want to clear up a few things. This is not the first time it has happened, but the third. Our repeat business is not once a year, but several times a year. Missouri is where we were born and raised, living here until 2005, so we are frequent visitors. I did call the hotel directly earlier this week.

On check in, they said they did see my note made at the time of the original booking through their site (not Priceline, etc). Check-in is after 3pm and we checked in at 3:20 Central Time.

Now, for my latest gripe. I love oatmeal and they have instant packages which are fine. But, there was no water (hot or cold) available for this and no microwave to heat it. The attendant took it back into the kitchen to do it. Interesting.

Finally, we are not going to move to the requested room. We are all unpacked for our 5 nights. I let them know so they don't have to rush turning over the room.


Thats wierd I think I would have asked them to bring me hot water.  What about tea? What is so special about the room?  Just curious?  A view?

Honored Contributor
Posts: 13,510
Registered: ‎05-23-2010

@MamaWick @Very strange that they give you oatmeal with no way to make it. I'd be glad they have the oatmeal though. 

Respected Contributor
Posts: 4,520
Registered: ‎12-16-2013

Re: A Hotel Rant

[ Edited ]

@MamaWick If you are not happy with the accommodations or the service, try a different hotel for the next visit.  Things are not like they were a year or two ago.  

Esteemed Contributor
Posts: 6,446
Registered: ‎01-04-2014

@MamaWick, does your room have a coffeemaker? If so that could be a source of hot water for the oatmeal.

 

Also, did you pay for your reservation at the time of booking? If you did  I would look into whether there was a price difference between the room you reserved and the room you got.

Honored Contributor
Posts: 9,142
Registered: ‎06-25-2012

Hmmm is this something to complain about really?? Woman Frustrated

"Pure Michigan"