Community Chat

[itiswhatitis]

CNBC has a program that airs regulary where folk who are attempting start up of companies go to them for seed money.  It's quite interesting.  It's called Shark Tank.

[itiswhatitis]

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@Moonchilde wrote:

It's also quite possible that a company may be afraid they won't be able to fill thousands of orders in a timely manner, and says no rather than get a bad CS reputation - contrary to some of the "name" companies that over-sell & cause cancellations without a qualm.

Or they don't want to cheapen their product in price, quality of materials or manufacture, as several companies that have been on QVC have done - even "name" companies and designers who haven't really got a clue what's being sold in their name and if they did know couldn't do anything about it.

In short, selling through QVC could ruin their reputation not because it's a shopping channel, but because of the way QVC insists on "taking over" and leaving the company with no great control of manufacture, price, quality or CS.

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I'm sure companies have remedies if their intellectual property, patents, etc., are being used without their knowledge.  For smaller companies, though might be harder to get recourse.  It takes $$$ to file lawsuits for infringement.  

The same applies to any individual who believes his/her likeness is being used unlawfully (publishing, rights management, etc.) and just your identity can be fixed if need be.  It's tedious but it can be done.  No entity in the US is without recourse to fix a wrong such as this.

[Moonchilde]

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@itiswhatitis wrote:

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@Moonchilde wrote:

It's also quite possible that a company may be afraid they won't be able to fill thousands of orders in a timely manner, and says no rather than get a bad CS reputation - contrary to some of the "name" companies that over-sell & cause cancellations without a qualm.

Or they don't want to cheapen their product in price, quality of materials or manufacture, as several companies that have been on QVC have done - even "name" companies and designers who haven't really got a clue what's being sold in their name and if they did know couldn't do anything about it.

In short, selling through QVC could ruin their reputation not because it's a shopping channel, but because of the way QVC insists on "taking over" and leaving the company with no great control of manufacture, price, quality or CS.

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I'm sure companies have remedies if their intellectual property, patents, etc., are being used without their knowledge.  For smaller companies, though might be harder to get recourse.  It takes $$$ to file lawsuits for infringement.  

The same applies to any individual who believes his/her likeness is being used unlawfully (publishing, rights management, etc.) and just your identity can be fixed if need be.  It's tedious but it can be done.  No entity in the US is without recourse to fix a wrong such as this.

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I was speaking of designers, such as IM (others have also been mentioned regarding this on the forums) where QVC manufactures an article of clothing that IM for example designed, but he doesn't oversee the manufacture or see the fabrics or the fine details - hence on-air comments like "this came out nice" (because he'd never seen it between the time he handed in the design and the time he came on set) or "I haven't actually seen this (finished product) before."  The designer signs a contract with QVC, so I'm presuming they can't back out of it or turn around and sue, but I doubt they're always thrilled with forum comments about sizes and fit changing, sloppier work or cheaper fabrics the longer they stay on QVC. 

[Chi-town girl]

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@Shanus wrote:

Reading through the beauty, handbag, fashion & Community Chat forums, the common posts are boredom w/ the selection/variety of goods and products. We beg and plead for the Q to bring new vendors, but the "ears" aren't hearing.

I thought back to a few years ago when I took a big chance and nervously approached a well known gallery to carry my jewelry. After 3 hrs. of explanation of technique, price points, styling on myself and SA, they just weren't interested in buying it for their gallery. Thanks, but no sale.

Could it be that QVC has approached other vendors who didn't want to sell online or w/ a shopping network? A cosmetic company would not want to try to compete w/ endless hrs. of IT and Philosophy. Would a fashion line dare compete online w/ LOGO or SG? A new bag line go against hours of D&B? 

It may be impossible for Q for to sign new vendors.  It's like adding more lifeboats to a sinking ship. 

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I think the 'BOREDOM' posts are truly reflecting the boredom of the posters' lives, especially those that post the same types of 'boredom' or complaining threads/comments practically daily,  if not weekly. They just swap out the vendor or host or products seemingly looking for something to complain about or to stir up conflict. Everyday another whiney new thread is active on the main page, ugggh!!!

So many shopping options and even more options to spend your time. It's ridiculous!  And now let's add chicken little, the sky is falling on Q,, we must save it.  

[itiswhatitis]

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@Moonchilde wrote:

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@itiswhatitis wrote:

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@Moonchilde wrote:

It's also quite possible that a company may be afraid they won't be able to fill thousands of orders in a timely manner, and says no rather than get a bad CS reputation - contrary to some of the "name" companies that over-sell & cause cancellations without a qualm.

Or they don't want to cheapen their product in price, quality of materials or manufacture, as several companies that have been on QVC have done - even "name" companies and designers who haven't really got a clue what's being sold in their name and if they did know couldn't do anything about it.

In short, selling through QVC could ruin their reputation not because it's a shopping channel, but because of the way QVC insists on "taking over" and leaving the company with no great control of manufacture, price, quality or CS.

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I'm sure companies have remedies if their intellectual property, patents, etc., are being used without their knowledge.  For smaller companies, though might be harder to get recourse.  It takes $$$ to file lawsuits for infringement.  

The same applies to any individual who believes his/her likeness is being used unlawfully (publishing, rights management, etc.) and just your identity can be fixed if need be.  It's tedious but it can be done.  No entity in the US is without recourse to fix a wrong such as this.

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I was speaking of designers, such as IM (others have also been mentioned regarding this on the forums) where QVC manufactures an article of clothing that IM for example designed, but he doesn't oversee the manufacture or see the fabrics or the fine details - hence on-air comments like "this came out nice" (because he'd never seen it between the time he handed in the design and the time he came on set) or "I haven't actually seen this (finished product) before."  The designer signs a contract with QVC, so I'm presuming they can't back out of it or turn around and sue, but I doubt they're always thrilled with forum comments about sizes and fit changing, sloppier work or cheaper fabrics the longer they stay on QVC. 

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@Moonchilde, thanks for the clarification!  Happy Valentine's Day!!!!

[Pook]

I don't think there is less variety now, just a different way of selling due to the internet having anything a click away.  The early days of shopping tv presented items that were not readily available and you had to order during the presentation so it was more exciting.   

[Sweet_Serenity]

Last night IM and Shawn presented his true denim jeans. IM himself highlighted the fact, He listened to the Qvc customer, changed certain things fit placement of pockets and so on. Pleased hearing from the designer himself. He is the only one! Who uses 1% spandex in his true denim.. Love the fabric! No knit wanna be jeans.

PM style RLM & Shawn spoke of items coming. March sterling silver. RLM made the comment he isn't able to bring silver due to the price points. Grateful for my RLM collection years ago. If you weren't with Qvc in the beginning you'll never know what you missed. Learning what works for me came from ordering and trying. Have my favorites sure you have yours. Qvc base large and diverse. To think one size fits all isn't realistic. Middle class along with very weathy shop Qvc. Shawn will be in Hollywood enjoy live shows reminds me of living there. Last night ordered bisque before selling out. Incredible price, Qvc at its best. Why keep watching or shopping with Qvc if you have issues? Makes no sense.

[SahmIam]

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@Moonchilde wrote:

It's also quite possible that a company may be afraid they won't be able to fill thousands of orders in a timely manner, and says no rather than get a bad CS reputation - contrary to some of the "name" companies that over-sell & cause cancellations without a qualm.

Or they don't want to cheapen their product in price, quality of materials or manufacture, as several companies that have been on QVC have done - even "name" companies and designers who haven't really got a clue what's being sold in their name and if they did know couldn't do anything about it.

In short, selling through QVC could ruin their reputation not because it's a shopping channel, but because of the way QVC insists on "taking over" and leaving the company with no great control of manufacture, price, quality or CS.

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Excellent points.

This was the reason Connie Stevens left HSN; she was their #1 product and then suddenly she was gone. I remember a few times on air customers would say "never leave HSN because your products are the best!" and she would smile and say "Not going anyway UNLESS something happens" and she would look off to the side.

And then, she was gone. NO ONE knew what happened. HSN forums were exploding with questions, rumors, etc but no info was being given.She had her own site and was selling from there so the theory was she could make more money and dumped HSN.

Years later, I was speaking with one of her CS reps (my mom LOVED her stuff and I still use some of her items) and asked THE QUESTION: Why did CS leave HSN? The rep said that since it had been so many years.... CS left because HSN was making demands that she did not agree with: More new products, cheaper products. She was not willing to change the ingredient deck to make the item cheaper to produce. She did not feel comfortable in being able to bring out new products every 3 months due to the quality would suffer. Overall, HSN wanted to cheapen down the line considerably and that ended her contract.

I noticed this with Marilyn Miglan; new scents, new this and that and kinda tacky stuff. When she first arrived to HSN, it was her makeup and skincare line (still sold in her boutique) and her pure perfume. Now? It's all junky stuff and watered down scent. Shame.

I guess some vendors truly do believe in the old saying: "Be careful what you wish for".  They've seen the other side of the coin and don't want to give up their control of their product so... they stay away from QVC and others.

[cherry]

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@Sweet_Serenity wrote:

Last night IM and Shawn presented his true denim jeans. IM himself highlighted the fact, He listened to the Qvc customer, changed certain things fit placement of pockets and so on. Pleased hearing from the designer himself. He is the only one! Who uses 1% spandex in his true denim.. Love the fabric! No knit wanna be jeans.

PM style RLM & Shawn spoke of items coming. March sterling silver. RLM made the comment he isn't able to bring silver due to the price points. Grateful for my RLM collection years ago. If you weren't with Qvc in the beginning you'll never know what you missed. Learning what works for me came from ordering and trying. Have my favorites sure you have yours. Qvc base large and diverse. To think one size fits all isn't realistic. Middle class along with very weathy shop Qvc. Shawn will be in Hollywood. Enjoy live shows reminds me of when I lived there, Rep from BE will be there.  Last night ordered bisque before selling out. Incredible price, Qvc at its best.

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Love IM jeans. After reading your post, I ordered another pair. I hate knit jeans

[Sooner]

QVC replaced national brands with their house brands to get a bigger piece of the pie.  That's easy to see.  They sell knockoffs.  Period.   Knockoffs and cheaper stuff like their house brand pots and pans and electronics.  Their electronics are old models they package with some stuff and charge an arm and a leg for.