Community Chat

[ValuSkr]

A few years ago, my mother gave me a Kenmore hand mixer as a gift.  I wanted to register it for warranty purposes.  But Sears insisted I needed the purchase receipt.  I explained it was a gift and I didn't have a receipt.  They were unmoved.  And I wasn't about to ask my mother for the receipt. 

Though I already knew it, the incident confirmed that Sears was badly managed and doomed.

[Spurt]

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@stevieb wrote:

@Spurt I was more than a little shocked when reading about Lowe's struggles to learn they'd hired a JCP exec... I mean, come one, why would they... Of course, I believe Lowe's has been struggling for years... Part of the problem could be there are so few of them and so HD has more or less cornered the hardware market in terms of accessibility... As for this bunch, I don't recall them making a smart management move (or any other kind of move, as far as it goes...) in recent history so as for hiring a JCP exec.... It figures...

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@stevieb

JCP likes to share their "wealth" with their former EXECS....

We have a lot of Lowe's here, but you see more cars at the HD Stores....From my little experiences and HD experience --- HD has better prices, more helpful employees....and customer's seem to lean more toward's HD Renovation & Home Services than Lowe's.....

QVC/HSN/Qurate got JCP's CFO...Jeffrey Davis in October 2018..........

[beckyb1012]

The last I heard our Sears store was to close by mid December.  Since it is now 12/31 I am assuming they have locked the door.  It is sad to see it disappear after so much time.

[pitdakota]

Our Sears store closed earlier this year.  Hated to see that happen!

[TY]

Would you visit a Sears store that had no customers or visible employees on the floor? Yeah, I don't think so either.

Business Insider visited a Sears store in New Jersey when Sears declared bankruptcy in October and took a lot of photos inside the store. It looks like a department store on its last legs for sure!

https://www.businessinsider.com/sears-files-for-bankruptcy-empty-store-photos-2018-10

[stevieb]

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@Spurt wrote:

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@stevieb wrote:

@Spurt I was more than a little shocked when reading about Lowe's struggles to learn they'd hired a JCP exec... I mean, come one, why would they... Of course, I believe Lowe's has been struggling for years... Part of the problem could be there are so few of them and so HD has more or less cornered the hardware market in terms of accessibility... As for this bunch, I don't recall them making a smart management move (or any other kind of move, as far as it goes...) in recent history so as for hiring a JCP exec.... It figures...

---

@stevieb

JCP likes to share their "wealth" with their former EXECS....

We have a lot of Lowe's here, but you see more cars at the HD Stores....From my little experiences and HD experience --- HD has better prices, more helpful employees....and customer's seem to lean more toward's HD Renovation & Home Services than Lowe's.....

QVC/HSN/Qurate got JCP's CFO...Jeffrey Davis in October 2018..........

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@Spurt Both Lowe's and HD use contractors for all those 'services' and the work is only as good as the contractor... There have been some pretty sad experiences related involving both of them... I think HD simply has a higher level of visibility than does Lowe's... They advertise more and my guess is more people think of them first when thinking home improvement... I also believe that a few years back when Lowe's began cutting back on staff, commisions and probably on salary and benefits, they probably began suffering from the 'hire anybody who's breathing' syndrome... Skilled and knowledgeable sales people went by the wayside...

[SuziQ2]

I  remember going to Sears and buying a bag of popcorn to munch on while shopping.

We also used to buy peanut clusters and stars at the candy counter.  They weighed it

out with a scoop and scale....my dad was a baker ( everything from scratch in those days and he had one of those scales for his flours, crisco, butter, etc.  Everything was

weighed out and not measured.  I loved Sears paints and their fabric dept.  It used to be a great store.  Ours is closing in town, and I am sad.

[ValuSkr]

Sears is dying such a slow, painful death.  It's really hard to watch.  It will be a textbook study in company mismanagement for years to come.