Reply
Trusted Contributor
Posts: 1,911
Registered: ‎03-10-2010

Trouble Getting into my Overdrive Account

Is there a librarian out there?  I have been trying to access my Overdrive account for four days now and all that pops up is :   

Greetings from Koha. PATRON EXPIRED

 

I don't think I'm expired or I couldn't be typing this post, ha,ha.  

 

Any ideas from anyone what this means?  Of course, the library is closed today and is follows a revised schedule since this Covid situation and I would like to get a couple of books before the long weekend.

“I can do things you cannot, you can do things I cannot; together we can do great things.” St.Teresa of Calcutta
Respected Contributor
Posts: 3,932
Registered: ‎06-15-2014

Re: Trouble Getting into my Overdrive Account

Not a librarian, but I also have issues from time to time.

Is your library card current? 
My library allows for emails to it people to explain issue.

Keep trying ---- good luck.

 

Respected Contributor
Posts: 3,699
Registered: ‎05-30-2010

Re: Trouble Getting into my Overdrive Account

I think your librarian is the only one who can help with this. Their system may be down for maintenance or whatever.

Esteemed Contributor
Posts: 7,368
Registered: ‎03-30-2014

Re: Trouble Getting into my Overdrive Account

My guess is your card is expired.  You could email them about an extension.  Perhaps it will be automatic due to, you know..

 

Thanks for the heads up, it did make me go look at mine.  Can't image being without.

Frequent Contributor
Posts: 81
Registered: ‎12-10-2012

Re: Trouble Getting into my Overdrive Account

I have trouble with mine from time to time.  Try a different internet browser

Frequent Contributor
Posts: 83
Registered: ‎02-10-2013

Re: Trouble Getting into my Overdrive Account

Same thing happened to me. My DIL told me she had to download the Cloud Library app."CL" in red letters. Back in action and better than the old Overdrive.

Honored Contributor
Posts: 14,139
Registered: ‎01-02-2011

Re: Trouble Getting into my Overdrive Account

I am able to access my borrowed ebooks from Overdrive and from the library's site.  

Frequent Contributor
Posts: 83
Registered: ‎02-10-2013

Re: Trouble Getting into my Overdrive Account

What was the outcome of your Overdrive problem?


@wismiss wrote:

Is there a librarian out there?  I have been trying to access my Overdrive account for four days now and all that pops up is :   

Greetings from Koha. PATRON EXPIRED

 

I don't think I'm expired or I couldn't be typing this post, ha,ha.  

 

Any ideas from anyone what this means?  Of course, the library is closed today and is follows a revised schedule since this Covid situation and I would like to get a couple of books before the long weekend.