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08-08-2014 10:00 AM
I also agree that you should return it. Not sure how long you have been using Wen but I have been using it for about a year and wouldn't have ordered a gallon of anything since I am still experimenting with different formulas and what works best for my hair. I alternate between using different formulas and overall find this to give me the best results.
Best wishes to you in the future. My prayers are with you.
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