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10-07-2021 06:07 PM
And it's not as user friendly. Returning the Lancome Tient Idole I just got. It's about 4 or 5 shades too light. Instead of printing a return label and putting the product in your mailbox, you now print the label and TAKE it to a Fed Ex drop off location. But, says the Sephora rep, this is a good thing. We get the product back faster and you get your money back faster. Good try!
10-07-2021 06:11 PM
@monicakm wrote:And it's not as user friendly. Returning the Lancome Tient Idole I just got. It's about 4 or 5 shades too light. Instead of printing a return label and putting the product in your mailbox, you now print the label and TAKE it to a Fed Ex drop off location. But, says the Sephora rep, this is a good thing. We get the product back faster and you get your money back faster. Good try!
There are Fed Ex stores that have closed near me. I would have to drive too far to take to Fed Ex.
10-07-2021 06:13 PM
@monicakm wrote:And it's not as user friendly. Returning the Lancome Tient Idole I just got. It's about 4 or 5 shades too light. Instead of printing a return label and putting the product in your mailbox, you now print the label and TAKE it to a Fed Ex drop off location. But, says the Sephora rep, this is a good thing. We get the product back faster and you get your money back faster. Good try!
Fed Ex has services in Walgreens @monicakm .
10-07-2021 06:14 PM
we have numerous independent shipping stores that take all types of paid and prepaid shipments....usps, fedex, ups, dhl, and more.
not even sure where a fedex store is in our area?
10-07-2021 06:17 PM
I return Sephora returns to their stores. They aee in Kohls now too but I haven't tried to return anything there.
10-07-2021 06:40 PM
Well that would not work for me...I have idea where a FED EX drop off is in my area. When I send something UPS, the store charges me $2.00 for the privliege of using them to ship my item.
10-07-2021 06:44 PM
@monicakm wrote:And it's not as user friendly. Returning the Lancome Tient Idole I just got. It's about 4 or 5 shades too light. Instead of printing a return label and putting the product in your mailbox, you now print the label and TAKE it to a Fed Ex drop off location. But, says the Sephora rep, this is a good thing. We get the product back faster and you get your money back faster. Good try!
return to store?
10-07-2021 06:44 PM
@monicakm, do a search of Fex Ex drop boxes. You may be surprised how many there are.
10-07-2021 06:52 PM
I know where one is. It's just the inconvenience plus getting there when one has a broken knee.
10-07-2021 06:55 PM
Walgreens is 50 miles away as is most anything since I live in the east Texas boonies. There is actually a Dollar General in town 4 miles away that takes Fed Ex returns. It was just so uber convenient to put it in my mailbox.
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