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01-23-2016 11:40 PM
I don't understand all of these Wen posts? Companies and products get sued every day, the owners don't go around talking about them? Most of them just get settled and life goes on, companies tweak a product to make it better, or remove it from the shelves. I use Wen occasionally and do notice more hair comes out when I comb it afterwards, so I just don't use it every day, but some days I'm in the mood for Wen. I just don't get what the big deal is. I stopped buying it when other people had the same problem and figure maybe it's just not the right cleanser for me, it certainly did not take a lawsuit to make me stop purchasing it. Plus Chaz seems like such a wonderful person, people act like he did this on purpose or something. Things happen manufacturing products. There are soo many choices out there to not have to worry about this stuff.
01-24-2016 12:04 AM
@marsha lee wrote:you are right to stop using this product. i was a wen user for 3.5 years, stopping november 2015. i have baby fine hair and have lost over half of my hair! i have joined the class action lawsuit against guthy-renker, the manufacturer. they do not want anymore bad publicity and have agreed to mediation to settle. if mediation does not produce results, the lawsuit will proceed to trial. YOU CAN RETURN ALL YOUR WEN, no matter how old. QVC will pay for return shipping and credit your account.
You used Wen successfully for 3 1/2 years and suddenly your hair was falling out?
Since many things can cause hair loss, did you have a dermatologist do testing to verify this? If not, how can you substatiate it was actually the Wen that caused the problem?
01-24-2016 12:13 AM - edited 01-24-2016 12:16 AM
@Luckylady440 wrote:I have been a great follower and user of Wen products but I am becoming increasingly concerned about the number of women that are coming forward with claims of hair loss. My hairdresser today suggested that I stop using it for a period of time. I would like to know the truth and if any recent independent lab testing has been done to address such claims?
QVC and Chaz this is serious and I would like to know what is being done to address such concerns and protect the consumers.
Please advise.
Read the bottle!!!
IF ADVERSE REACTION OCCURS, DISCONTINUE USE, AND CONSULT A PHYSICIAN.
01-24-2016 12:46 AM
This post has been removed by QVC because it references a deleted post.
01-26-2016 02:04 AM - edited 01-26-2016 02:12 AM
03-06-2016 04:00 AM
Guthy Renker is taking back all of my hairdresser's Wen and refunding. And she did not ask them, they ask her when she called to ask about seasonals available ( and they are not selling seasonals now). ??
03-06-2016 07:37 AM
@2cockers1cat wrote:You are fortunate to have a stylist who will meet with you on a Sunday for a consultation.
I've never heard of a stylist who will meet with a client on a Sunday.
03-06-2016 07:38 AM
@Toppers wrote:
@2cockers1cat wrote:You are fortunate to have a stylist who will meet with you on a Sunday for a consultation.
There are salons that are open on Sundays.
Super Cuts and Great Clips. I don't know of other full-service "salons" open on Sundays.
03-06-2016 11:18 PM
@winamac1 wrote:
@Toppers wrote:
@2cockers1cat wrote:You are fortunate to have a stylist who will meet with you on a Sunday for a consultation.
There are salons that are open on Sundays.
Super Cuts and Great Clips. I don't know of other full-service "salons" open on Sundays.
we have a small number of non-chain hair and nail salons in our area that open on sundays. i LOVE getting my nails done on a sunday.....it is usually quite peaceful and quiet. i also know some salon stylists that will see clients in their homes on sundays.
07-27-2016 02:47 AM
U.S. Food & Drug Administration has just begun to look through the 21,000 complaints received by the manufacturer of Wen conditioner. Also, the Consumer Affairs website has received over 1,000 reviews, most of which are negative. Complaints are mainly concerning hair loss, rashes and itching.
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