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Esteemed Contributor
Posts: 6,671
Registered: ‎03-16-2010

What's going on with changes online @ the Q?

Today I notice the whole qvc site is changed, can't find areas , when on one page can't find the go back to homepage etc. having the hardest time scrolling on a page of items, it just freezes and I don't move up or down !!!!! Please can someone fix this problem?? Not sure if anyone else is having this problem, but I sure never have on qvc, have on other sites now and then. Also, why is it that they always have to change things , when everything worked and was fine before? Guess it is to give people something to do!! Changes for changes sake I guess. If they make it hard to Maneuver I just won't bother.....
Honored Contributor
Posts: 41,533
Registered: ‎03-12-2010

Re: What's going on with changes online @ the Q?

Kitty, they 'enhanced' your shopping experience. I think there is a blog about it and I received an email.

There are many elements: wind, fire, water
But none quite like the element of surprise
Honored Contributor
Posts: 11,144
Registered: ‎03-09-2010

Re: What's going on with changes online @ the Q?

I think we're expected to muddle through on our own. (I didn't receive any e-mail about a blog. Where's the blog, please?)

Trusted Contributor
Posts: 1,007
Registered: ‎03-24-2010

Re: What's going on with changes online @ the Q?

I received an email, too. I always say "if it ain't broke, don't fix it". Sometimes people make changes just for the sake of change. I guess the computer people at QVC have to prove they earn their money.

Esteemed Contributor
Posts: 5,094
Registered: ‎03-09-2010

Re: What's going on with changes online @ the Q?

They are always ruining the entire site I honestly don't know why they want to irritate customers so much.

Little by little I am pulling away. I only come here to the boards now . I never shop here any more .

I only buy what I already have on A/D. I used to be one of the Q's big spenders and I NEVER watch anymore! I cannot believe it myself ..................lol

Honored Contributor
Posts: 41,533
Registered: ‎03-12-2010

Re: What's going on with changes online @ the Q?

Kitty, I'm at work and can't access blogs on this computer.

Look up near the upper left corner and you should see in red QVC: Community.

Click that and instead of selecting forums, select blogs and it should come up.

There might be something on the home page too

There are many elements: wind, fire, water
But none quite like the element of surprise
Honored Contributor
Posts: 41,533
Registered: ‎03-12-2010

Re: What's going on with changes online @ the Q?

Here's a post from Viewpoints about the changes

http://community.qvc.com/forums/other-interests/topic/499921/announcement-by-qvc-team-new-site-navi...

There are many elements: wind, fire, water
But none quite like the element of surprise
Esteemed Contributor
Posts: 6,671
Registered: ‎03-16-2010

Re: What's going on with changes online @ the Q?

This is just stupid! I agree with Gloria "if it ain't broke, font break it" !!! It is not enhancing my shopping experience one bit! It is causing me aggravation is all ! I still can't scroll up or down when viewing a page if items!!! Come on Q fix this !!!! Sooooo annoying!
Super Contributor
Posts: 327
Registered: ‎03-15-2011

Re: What's going on with changes online @ the Q?

I can't find a link for their ""as is"" items...make it harder to shop...good idea!

Honored Contributor
Posts: 11,153
Registered: ‎05-22-2012

Re: What's going on with changes online @ the Q?

When I first launched the page on my computer and even on my cell phone, it showed me where everything was located and asked if I wanted a tour. Did you get that?