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Regular Contributor
Posts: 163
Registered: ‎10-12-2011

What happened to the Insider?

I subscribed a few months ago, got 1 issue and nothing since. The web link stops with the October issue. Anyone know what's up?

Honored Contributor
Posts: 30,238
Registered: ‎03-12-2010

Re: What happened to the Insider?

You should call Customer Service and specifically ask them about YOUR copy.  Mine comes on time.

Regular Contributor
Posts: 163
Registered: ‎10-12-2011

Re: What happened to the Insider?


@Annabellethecat66 wrote:

You should call Customer Service and specifically ask them about YOUR copy.  Mine comes on time.


Have you gotten the November issue? Any good beauty tsv's?

Honored Contributor
Posts: 17,892
Registered: ‎07-03-2013

Re: What happened to the Insider?

November isn't out yet.  Should be any day now.  When I first got the insider it had a few hiccups before it started coming consistently.  Contact customer service.

Honored Contributor
Posts: 35,827
Registered: ‎05-22-2016

Re: What happened to the Insider?

After calling and emailing cs several times, I finally got my first issue. Then they stopped for a few months and I called/emailed cs again. Next I find three copies, all the same month, in my mailbox...LOL!animated-smileys-rolleyes-08.gifWoman LOL

Esteemed Contributor
Posts: 6,624
Registered: ‎03-10-2010

Re: What happened to the Insider?

@Mysticmom No November issue at my house yet.  I get only the paper copies, never the email link.  I've contacted CS more times than I can count, and still no link.  I'm just happy that the paper copy comes. 

"Breathe in, breathe out, move on." Jimmy Buffett
Regular Contributor
Posts: 163
Registered: ‎10-12-2011

Re: What happened to the Insider?

Thanks everyone, for your replies. At least now I know the November issue isn't out, so I'm not missing anything Smiley Happy It seems like the October issue came out much longer than a month ago, so obviously the timing isn't consistent!

Occasional Contributor
Posts: 6
Registered: ‎02-03-2012

Re: What happened to the Insider?

I thought i read it comes out on the 15th but i had issues starting in Sept of not receiving it then the same thing in Oct but i called customer service and they sent me both now nothing for November yet and it is the 16th so not sure of the timing - I love getting it and look forward to it each month so hoping it comes soon

Super Contributor
Posts: 337
Registered: ‎04-13-2011

Re: What happened to the Insider?

Yes, it's usually on the 15th but I'm guessing because it's a weekend that they just let it slide and it will probably show up on monday sometime.

Honored Contributor
Posts: 12,323
Registered: ‎08-03-2013

Re: What happened to the Insider?

Received my email yesterday so the November edition is showing on the site.

 

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