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Occasional Contributor
Posts: 17
Registered: ‎07-14-2014
I just called wen.com to try to get my CCs in my kit changed to FTP but they said they are not receiving the fall seasonal! I'm sooo disappointed! I think I may cancel my kit even though it's an amazing deal :-(
Valued Contributor
Posts: 569
Registered: ‎09-01-2013

Re: Wen.com will not have FTP!

Wow, so no Fall Tuscan Pear at all for GR? I wonder if they will offer any of the fall scents they have in the past for people on auto delivery like you?
Occasional Contributor
Posts: 17
Registered: ‎07-14-2014

Re: Wen.com will not have FTP!

I asked about the previous fall scents and those aren't available. That pretty much ruins GR for me! If rather just order exactly what I want from qvc!
Valued Contributor
Posts: 569
Registered: ‎09-01-2013

Re: Wen.com will not have FTP!

I completely understand... I am really enjoying FTP. QVC really works well for me with the TSVs and the product selection. You could always delay your shipment with GR and call them when you want it shipped. Smiley Happy
Honored Contributor
Posts: 20,570
Registered: ‎06-13-2012

Re: Wen.com will not have FTP!

That's odd because they've carried the seasonals in the past. I wonder if that rep was mistaken?

Super Contributor
Posts: 262
Registered: ‎02-11-2014

Re: Wen.com will not have FTP!

That's weird--they have always carried the seasonals in the past. I did notice they have FGP though...not that it matters to me since I don't really care about seasonals.

Respected Contributor
Posts: 3,149
Registered: ‎04-02-2014

Re: Wen.com will not have FTP!

On 9/11/2014 FLsunlover said:

That's weird--they have always carried the seasonals in the past. I did notice they have FGP though...not that it matters to me since I don't really care about seasonals.

If they are carrying the prior seasonals it really doesn't make sense that they wouldn't be carrying the new fall seasonal.

Esteemed Contributor
Posts: 6,539
Registered: ‎11-23-2013

Re: Wen.com will not have FTP!

That's odd. They have FGP and just debuted SAM in 32 ounce bottles.

Hopefully the rep was wrong. If not, I'll get 3 TTs!

Get your flu shot...because I didn't.
Valued Contributor
Posts: 973
Registered: ‎02-06-2014

Re: Wen.com will not have FTP!

I called a couple days ago to change my kit, and I was told that they Are expecting FTP in September, she said probably next week or the week after. I postponed my kit until Oct because of this. They Do have FGP right now. I hope my representative was right.
Love my Wen, Love my Animals! God Bless You All!
Esteemed Contributor
Posts: 6,539
Registered: ‎11-23-2013

Re: Wen.com will not have FTP!

Bethany, I called to change my kit also. My rep told me that she had conflicting information on FTP.

She also told me that the 32 ounce bottles of SAM are being shipped in 2 16 ounce bottles with a $20 coupon.

I really wanted a 32 ounce bottle of SAM in my shower.

Get your flu shot...because I didn't.