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Frequent Contributor
LizBennett123
Posts: 81
Registered: ‎03-09-2010

Wen Pomegranate A/D Change

‎01-15-2011 11:29 PM

I got this email, as I am signed up for the plan to get it at the introductory price with Free SH for the plan, after the first delivery. Here is the email!

Dear Valued Customer:

Thank you for your recent purchase of the WEN by Chaz Dean Pomegranate Cleansing Conditioner, 16 oz. on Auto-Delivery, item A215295. At the time your order was placed, the online information on QVC.com incorrectly stated that shipping and handling charges would only apply to the first Auto-Delivery shipment. In fact, shipping and handling charges will apply toward all of the Auto-Delivery shipments for this particular plan.

We sincerely apologize for this error and wanted to make you aware of this matter as soon as it was discovered. If you're not completely satisfied with the item, you may cancel this order if needed or make other Auto-Delivery plan updates by visiting QVC.com. Should you have any questions about this order, please contact QVC Customer Service at 800.367.9444. We can be reached between the hours of 7am and 1am Eastern Time, seven days a week.

Best Regards,



Dan McDermott, Senior Vice President
Customer Services

Well Guess what? Me again....If this is the case I am cancelling. Talk about the Q being cheap. I know they will poof this. I am posting it anyways, as I am angry. If they are trying to drive me away, they have succeeded.

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