Beauty

[msshopalot]

Will all of the disccusion around changing the last TSV, I decided to change one of my gallons....And I got this:

Thank you for emailing QVC.

We regret that your WEN by Chaz Dean Lavender Cleansing Conditioner Auto
Delivery plan does not offer the option to change scents. We apologize for
any inconvenience.

It has been a pleasure assisting you. We look forward to serving you again
in the future!


Regards,

Deanna

Am I mistaken in remembering Chaz saying many times that we could change these? I seem to remember, after the first scent sold out, this being one of the main sales pitches for getting a different scent at that time.