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Honored Contributor
Posts: 43,224
Registered: ‎03-09-2010

Re: Wen Class Action settlement


@skuggles wrote:

Some fought this claim here on the forums pretty aggressively trying their best to mock and repudiate any claims against WEN. I have noticed that they seem to have "taken a powder".

 

https://arstechnica.com/science/2017/06/wen-hair-loss-scandal-cracked-open-dirty-underbelly-of-perso...


 

 

@skuggles

 

thanks for sharing that article......very interesting!

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"The world is a dangerous place, not because of those who do evil, but because of those who look on and do nothing." - Albert Einstein
Respected Contributor
Posts: 4,043
Registered: ‎04-30-2012

Re: Wen Class Action settlement

$25  is not much. Was the amount due to level of damage?  I saw some women with these massive bald spots. I sure hope they got $1,000s 

Respected Contributor
Posts: 4,043
Registered: ‎04-30-2012

Re: Wen Class Action settlement


@relaxer wrote:

To all who are no longer using WEN: Have your bald and or thin spots filled in with hair? 

What cleansing product and or conditioner are you using? 


I wish I filed  but I could not remember the date, time of incident. I never had a bald spot but I used the tea tree  and I turned red as a lobster on face, neck back, chest, hands,  where ever the rinse off touched my body.  I had to take days off of work for the red rash was that bad. I was iching like my whole body  was covered in wool.

 

 

I mostly Use Pau Mitchell  for they are super gentle shampoos

 

Honored Contributor
Posts: 12,531
Registered: ‎03-09-2010

Re: Wen Class Action settlement

@kcladyz- Well, they do tell you to do a patch test with any new product you use, but most people just ignore that.

 

Someone I knew used a very well-known brand of hair color for the first time without doing a patch test - I mean, what could happen?  Well, she ended up in the emergency room, she had such a severe reaction.  Her scalp and face were actually swelling and she was scared to death.  (No, she didn't sue the company, but she learned a very valuable lesson.)

 

The cardinal rule:  ALWAYS do a patch test on an inconspicious spot 24 hours BEFORE you use any new product.  Sounds like you had an allergic reaction to something in the tea tree product and that can happen to anyone with any product.

 

 

"" A little learning is a dangerous thing."-Alexander Pope
Honored Contributor
Posts: 11,027
Registered: ‎05-13-2010

Re: Wen Class Action settlement

@Madremia  Yes, took me by surprise but my $25 showed up last week. Cashed it, spent it.

Respected Contributor
Posts: 4,043
Registered: ‎04-30-2012

Re: Wen Class Action settlement

Noone patch tests shampoo.  Really. 

Regular Contributor
Posts: 206
Registered: ‎07-04-2015

Re: Wen Class Action settlement

I did not know about the class action lawsuit ... I stopped using WEN because my hair came out in clumps.  Twenty-five dollars would have purchased a few bottles of another brand ... I remember spending over $70 for each 32 oz w/shipping & handling.  I must have been out of my mind.

Honored Contributor
Posts: 12,531
Registered: ‎03-09-2010

Re: Wen Class Action settlement

[ Edited ]

@kcladyz wrote:

Noone patch tests shampoo.  Really. 


I respectfully disagree.  You do, if there's any chance you could have an allergic reaction.

 

(And, JMO, I think that's what happened to many of the claimants in this lawsuit.)

"" A little learning is a dangerous thing."-Alexander Pope
Honored Contributor
Posts: 12,531
Registered: ‎03-09-2010

Re: Wen Class Action settlement


@BreezeHill wrote:

I did not know about the class action lawsuit ... I stopped using WEN because my hair came out in clumps.  Twenty-five dollars would have purchased a few bottles of another brand ... I remember spending over $70 for each 32 oz w/shipping & handling.  I must have been out of my mind.


@giraffe77- If you purchased it through QVC, I don't know how you could've not known.  They sent out notices to everyone, as far as I'm aware.  And it was certainly mentioned in dozens (hundreds?) of threads on these forums.

 

Maybe you changed address and QVC doesn't have your up-to-date information?

"" A little learning is a dangerous thing."-Alexander Pope
Frequent Contributor
Posts: 140
Registered: ‎11-20-2013

Re: Wen Class Action settlement

[ Edited ]

No.