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12-30-2016 09:56 PM
I got one today too. I had a horrible reaction to tea tree. Red rash. Others worked ok but i never use it for I see no difference than useing a normal shampoo
12-31-2016 12:04 AM
This post has been removed by QVC because it is unkind.
12-31-2016 12:45 AM
I think the companies are required to make all possible attempts to contact customers, just as when there's a recall of a product or when there's an important safety alert. So, they probably have to use all postal and email addresses on file to attempt notification. I did a quick search and the website with details is: WEN® Hair Care Class Action | Official Settlement WebSite.
12-31-2016 08:21 AM
Long story short, bought Wen once, a year or so ago, perhaps more. Gave the WEN to my daughter. With two totally different hair types we both looked for someone else to GIFT IT TO. Not our kind of product. I use the simple, on sale stuff which I rotate. My daughter has problem hair and buys other products that work for her. In any case filing seems so dishonest to me. One time, no bad results... just no results at all. Not sure why eveyone is so happy with this product. I guess I have my addictions too, as in electronics.
My feeling is IF PEOPLE ARE BEING HARMED THE COMPANY REALLY SHOULD MAKE ALLOWANCES IN THE WAY IT IS MADE AND TRY TO FIX WHAT THE ISSUE IS. They settled but what about those in the future could have problems.
I imagine this is too much of a money maker for the Q to drop the product which they have done in the past.
12-31-2016 09:20 PM
I hope the women on this forum that said they had hair loss were part of the class action lawsuit. I always thought that day after day washing your hair with a conditioner would definitely weigh your hair down. It doesn't seem to clean your hair IMO.
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