Beauty

[the Oracle]

I will only order It Cosmetics through QVC from now on. 

I ordered through the TV ad/Online site, and it is a massive bait and switch.

They promised a $39 full-size 5-piece, but when the bill arrived it was for $149, payable for three months at $49. When I tried to cancel, it was nearly impossible. They told me it was cancelled, and no further payment was required. THEN I get a cancellation notice telling me I still owed $79.

Whatever you do, do not order directly. Order only through QVC, for your own protection.

[Valstybaby]

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@the Oracle wrote:

I will only order It Cosmetics through QVC from now on. 

I ordered through the TV ad/Online site, and it is a massive bait and switch.

They promised a $39 full-size 5-piece, but when the bill arrived it was for $149, payable for three months at $49. When I cancelled, it was nearly impossible. They told me it was cancelled, and no further payment was required. THEN I get a cancellation notice telling me I still owed $79.

Whatever you do, do not order directly. Order only through QVC, for your own protection.

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I ordered through their site with no problem at all, as usual. Never order through TV commercials. 

[ChynnaBlue]

That's the infomercial site managed by Guthy-Renker, NOT It Cosmetics. The web address is different and it says GR in the lower right-hand corner.

I've never had issues ordering through It Cosmetics' actual website. I'm not a fan of Guthy-Renker. They make it easy to order and hard to cancel. They do state clearly online that you will be enrolled and your card will automatically be charged every month, but they don't on their TV infomercials. I try to avoid them.

[aprilskies]

I never order things through infomercials.  This is one site I hear a lot about and refuse to order through them. 

[millieshops]

Seems to me we heard almost the same story with some Wen offers from Gunthy-Renker. 

Good to be reminded of the danger here.

[vandyfan]

I received and returned the Bye Bye Foundation in the last week or so and was credited in my account this morning.  I ordered through her website.  It was very easy.

[JeanLouiseFinch]

It's not It Cosmetics/Jamie Kern Lima's fault, it's how Guthy-Renker operates.  They do it with WEN, ProActive, Meaningful Beauty, whomever they do infomercials for.  Once you place an order, you're automatically signing up for an auto-ship account and giving them permission to charge your credit card monthly. It's up to the consumer to read the small print and pay attention to what they're getting themselves into.  

[Trix]

Mine is an old story, so I won't bore you with it, but dealing with Gunthy Renker was one of the reasons I stopped using Principal Secret.  At the time I left the Principal Secret catalog, and the then new website, were operated by Gunthy Renker.  

[Perkup]

I've been very interested in Bye Bye Foundation, but would not order through GR.  Wish QVC could or would get the product.  But I'm also wondering if there is really a difference in Bye Bye Foundation and Jamie's CC Cream, as the product packaging is the same.  If they aren't the same, then I wish QVC would get the product.  It sounds great, seems to cover beautifully and I don't really care for Jamie's other foundations.

[Snoopp]

You can find IT cosmetics at Ulta if you happen to have one near you.