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03-24-2015 04:03 PM
03-24-2015 05:21 PM
I agree with NYC Susan. I think Walmart blew it by sending full size products in the first shipment. I guess they thought they could hook us with that one and then just send c*ap from then on, and we wouldn't bother to cancel since it's "only" $5.
03-25-2015 02:01 AM
On 3/24/2015 vaccinia said:I agree with NYC Susan. I think Walmart blew it by sending full size products in the first shipment. I guess they thought they could hook us with that one and then just send c*ap from then on, and we wouldn't bother to cancel since it's "only" $5.
Their lack of response to phone calls and emails is very telling. They simply don't care.
Walmart, are you listening? We're smarter than you thought!!
As I said upthread, it's not about the money - It's about feeling taken advantage of. Very poor PR for Walmart. I won't miss this "beauty box" at all!
03-25-2015 05:33 PM
On 3/23/2015 NYC Susan said:On 3/23/2015 andrea m IL said:On 3/23/2015 NYC Susan said:NYC same for me with the loyion, I used it yesterday was barely enough to cover 1 leg. Was seriously way less than 1/2 fullOn 3/21/2015 Desi said:NYC Susan, agree, they have painted themselves into a corner. I may try to reach a human during the week, if I can't guess I will cancel. Too bad because I love getting boxes!
Desi, did you get a small Dial lotion sample?
I did, and it was pretty much empty. Just curious if it was the same for you.
Okay, so it wasn't just me! Good to know. You got more than I did, if you can believe it. Mine barely covered one hand. :-/
Still no response to my email, and I really don't expect one since no one replied to my phone call last time. I'd love to know if you hear anything.
Have a great night!
I, too, have not received a response to my e-mail or telephone messages. And, it has been over a week. I want to cancel my subscription and don't seem to be able to do so over the internet. Such terrible customer service.
03-26-2015 01:32 AM
On 3/25/2015 Msgdfx said:On 3/23/2015 NYC Susan said:On 3/23/2015 andrea m IL said:On 3/23/2015 NYC Susan said:NYC same for me with the loyion, I used it yesterday was barely enough to cover 1 leg. Was seriously way less than 1/2 fullOn 3/21/2015 Desi said:NYC Susan, agree, they have painted themselves into a corner. I may try to reach a human during the week, if I can't guess I will cancel. Too bad because I love getting boxes!
Desi, did you get a small Dial lotion sample?
I did, and it was pretty much empty. Just curious if it was the same for you.
Okay, so it wasn't just me! Good to know. You got more than I did, if you can believe it. Mine barely covered one hand. :-/
Still no response to my email, and I really don't expect one since no one replied to my phone call last time. I'd love to know if you hear anything.
Have a great night!
I, too, have not received a response to my e-mail or telephone messages. And, it has been over a week. I want to cancel my subscription and don't seem to be able to do so over the internet. Such terrible customer service.
Yes, the worst!
I called after I got the winter box - months ago - and never got a response. So when I emailed this time I knew it was a wasted effort. I wonder if anyone has actually ever heard back from them.
03-26-2015 09:41 AM
On 3/15/2015 dionline said:Yes they do it by bday the ""younger box"" caps off at age 34 I believe. I get 1 each used 2 separate emails since its only $5/per box that way I get a good mix. :-)This sounds really cool so I just signed up. There isn't an option for choosing the box for the younger crowd. I may be 51 but I've still got oily skin. I'm wondering if I should have the younger box. My Account on their site doesn't give the option. Should I have lied about my age in order to get the 'younger' box????
03-28-2015 11:11 PM
FYI - finally received my Wal Mart beauty box today - I did change my birthday and I did receive the under 35 box. Better than the one for over 35 but still not a great as the first one I received. Might just let my subscription lapse (my cc number they have is no longer valid).
03-28-2015 11:44 PM
04-20-2015 05:29 PM
I got mine today and it was a joke. No full sized anything. All I got is lotion and shampoo samples and the shampoo samples are too small to wash and condition my long hair and I tried all of them before. I was hoping to at least get a full size mascara or something Gez
04-20-2015 05:33 PM
On 3/24/2015 NYC Susan said:On 3/24/2015 vaccinia said:I agree with NYC Susan. I think Walmart blew it by sending full size products in the first shipment. I guess they thought they could hook us with that one and then just send c*ap from then on, and we wouldn't bother to cancel since it's "only" $5.
Their lack of response to phone calls and emails is very telling. They simply don't care.
Walmart, are you listening? We're smarter than you thought!!
As I said upthread, it's not about the money - It's about feeling taken advantage of. Very poor PR for Walmart. I won't miss this "beauty box" at all!
Exactly! Mine took over 30 days to ship. I sent them multiple emails asking them questions and had not one response.
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