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06-19-2014 10:42 PM
On 6/19/2014 FluffyBear said: I had the same problem as described by OP and when I called CS they sent me a new one and told me to keep the original! So now I spray it on myself and dry the bottle with what I'm wearing lol. I was super happy bc I feel like I got a whole bottle for free!I'm so jealous!!!!!
06-19-2014 11:46 PM
I guess I better check my 2nd bottle. My first was fine so fingers crossed!
06-20-2014 11:53 AM
I swear QVC CS rocks !! Offered to replace no problems at all. I did offer to send one back because Chaz may want to look at the packaging for quality control purposes. If anyone has an empty perfume vial thingie that you fill up, you can send it to me and I will fill it up from the damaged bottle I still have. I just lurk on here from time to time but will check back to see if anyone wants to sample it that way. I had to spray again this morning and it is definitely leaking now even when it isn't sprayed.
06-20-2014 01:34 PM
my 613 EDT didn't leak but the 2 oz replenishing treatment mist was leaking from my 3 piece SHP set. Customer service is actually sending the big size bottle to replace it. How awesome!
06-20-2014 01:56 PM
On 6/20/2014 suebdoo said:I swear QVC CS rocks !! Offered to replace no problems at all. I did offer to send one back because Chaz may want to look at the packaging for quality control purposes. If anyone has an empty perfume vial thingie that you fill up, you can send it to me and I will fill it up from the damaged bottle I still have. I just lurk on here from time to time but will check back to see if anyone wants to sample it that way. I had to spray again this morning and it is definitely leaking now even when it isn't sprayed.
So glad that QVC took care of you! And it was sweet of you to offer to share. That made me smile! YOU rock!
06-20-2014 02:12 PM
On 6/20/2014 Treeinwind said:On 6/20/2014 suebdoo said:I swear QVC CS rocks !! Offered to replace no problems at all. I did offer to send one back because Chaz may want to look at the packaging for quality control purposes. If anyone has an empty perfume vial thingie that you fill up, you can send it to me and I will fill it up from the damaged bottle I still have. I just lurk on here from time to time but will check back to see if anyone wants to sample it that way. I had to spray again this morning and it is definitely leaking now even when it isn't sprayed.
So glad that QVC took care of you! And it was sweet of you to offer to share. That made me smile! YOU rock!
Awww thanks ! I would love to share for those who wanted a sample since it is basically on the house. I just don't have anything to put it in. I have the bad one sitting in my closet lol Dual purpose right now
saws ---how very cool they did that too. It is true that they don't know a problem unless you tell them and they will make it right. !!
06-20-2014 04:11 PM
06-20-2014 04:26 PM
On 6/20/2014 ncmceh said: I got my bottle yesterday. It sprayed just fine last night. Today I went to spray it, and it started leaking from the top part. Not good. Especially for the price. I want to exchange it, but I'm afraid the next bottle will do the same.
Call CS for sure. They are making notes she said. I had ordered 2 but having just 1 sent for now to make sure it is ok. I don't want 2 more leaking bottles. They will pay to have a new one shipped to you, so please take a chance and get another one. !!
06-20-2014 07:13 PM
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