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03-24-2021 11:16 PM
Not a question about effectiveness. Just wondering, for those of you who have owned it for 2 years or more, have you noticed a significant decrease in the length of time before it automatically turns off? I feel like my battery is dying. I keep it plugged in and only remove it to use it, and now can only get about 4 movements before it cuts off automatically. That's a huge disappointment for such an expensive device if you're expected to replace it every 2 to 3 years. Makes me think that maybe the more expensive Capillus is the way to go, assuming it doesn't have the same problem. @SilleeMee, have you had any issues with your Capillus battery, and how long have you owned it?
03-25-2021 08:04 AM - edited 03-25-2021 08:06 AM
I've had my Capillus for over two years. No problems with the battery. Generally speaking Li-Ion batteries last about 4 to 5 years, sometimes less and sometimes more. Capillus guarantees theirs for one year or it's replaced at no charge.
I've had my HM-9 comb for many years. No problems with that either. Battery is not replaceable and I have no issues with it keeping a charge.
I would contact HM about your band. What you are describing sounds like something is wrong with it. I believe HM devices should last a very long time, not just 2 or 3 years.
03-25-2021 10:12 AM
Thanks, I will.
04-03-2021 01:57 AM
I have the headband for about 3 years. Still works, I don't use it like I should as i found Rogaine works better but i hate using Rogaine.
Question...how do you replace the battery? Contact the company and order one? Mine still works but I was wondering about how long the lights and battery hold up.
04-03-2021 07:32 AM
@Ceci wrote:I have the headband for about 3 years. Still works, I don't use it like I should as i found Rogaine works better but i hate using Rogaine.
Question...how do you replace the battery? Contact the company and order one? Mine still works but I was wondering about how long the lights and battery hold up.
The battery cannot be replaced. HM says their batteries last 10-15 years. The lasers lights don't 'blow out' and never need replacing.
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