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06-13-2012 09:29 PM
I have to shake my head. A caller said she has gray hair and was extolling the virtues of Wen. Chaz quickly ushered over his gray-haired model.
First of all, this model clearly was prematurely gray. I don't think she was a day over 40-something. Gee, that's helpful. 
Secondly, I thought her hair looked like a hot mess -- dull, dull, dull. . . . flat on top and bushy on the ends.
I'm not convinced at all. 
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