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Valued Contributor
BetsyDoodle
Posts: 710
Registered: ‎04-08-2010

TSV only has one fragrance on automated oredering

‎11-19-2016 07:23 PM

I ordered the TSV through automatied ordering and it stated that there was only sweet holly left to order.   But in the presentations they say there are two- the sweet holly and the vanilla wafer. Why the difference?  Earlier a caller was asked which one she picked and she said I got the sweet holly because that was the only one left, and Albany looked a little puzzled, so it wasn't just me that heard that.  I am ok with either fragrane, but just thought it is weird.

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jaxs mom
Posts: 20,143
Registered: ‎04-18-2012

Re: TSV only has one fragrance on automated oredering

‎11-19-2016 07:55 PM

You mean the telephone automated ordering? I'd post in the Customer Care forum and let them know. 

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x Hedge
Posts: 6,788
Registered: ‎08-18-2016

Re: TSV only has one fragrance on automated oredering

‎11-19-2016 07:57 PM

@BetsyDoodle,

Glitch in the automated ordering system?

Pretty sure you can log into your QVC account and edit your order if you'd prefer to switch to the Vanilla Wafer.

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BetsyDoodle
Posts: 710
Registered: ‎04-08-2010

Re: TSV only has one fragrance on automated oredering

‎11-19-2016 08:13 PM

Thanks Jaxsmom and Hedge for the information.  I really appreciate your replies!

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